Production Services Engineer

Job Description

Are you a technically strong infrastructure professional who enjoys solving complex problems in business‑critical environments? If so, we may have the role for you!

As a Production Services Engineer, you’ll play a key role in supporting and maintaining business‑critical infrastructure and systems, ensuring high availability, performance and security across our production, test and development environments, including working on a wide range or projects to enhance both the future direction and services the Society offers.

This is a hybrid role, with a mix of working from home and time in the office.

About the role

In this Production Services Engineer role, you will -

• Provide 2nd and 3rd line support for complex systems across a 24x365 environment, including on call support, incident resolution and problem diagnosis

• Install, administer and support core infrastructure, ensuring system availability, performance, security and effective backup and recovery

• Act as a subject matter expert for elements of the technology stack, contributing to capacity planning, disaster recovery, continuous improvement and technical documentation

• Ensure the Society's data is processed and backed up securely and that effective controls ensure data and systems can be recovered as required

• Plan and support batch processing, data imports and exports

About you

You’ll be a technically strong infrastructure professional who enjoys solving complex problems in business‑critical environments and working collaboratively across teams.

What will you bring to the role?

• Experience in the development, maintenance and 2nd/ 3rd line support of highly complex automated job schedules

• Excellent knowledge of Red Hat Enterprise Linux, system monitoring, backup and recovery, and performance management

• Experience in Bash scripting, python and automation are desirable

• Good working knowledge of Oracle middleware and databases, SQL, and experience producing clear technical documentation and communicating with both technical and non technical stakeholders

• Experience in designing & developing high quality complex scripts

• Detailed technical knowledge of backup and recovery technologies

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.

• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).

• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.

• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.

• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.