Multi Trade Operative

We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!

We’re looking for skilled Multi-Trade Operatives to join our dedicated Repairs Team in North Hampshire. Based out of our Basingstoke office, you’ll be working across North Hampshire and surrounding areas. This is a full time, permanent role, working 39 hours per week delivering high-quality repairs and maintenance works across our social housing properties. We have both 8:00am- 4:30pm or 10:00am- 6:30pm shifts available, further info will be provided at interview. You’ll also participate in the emergency on-call rota as required.

On top of the competitive salary, you can benefit from:

• 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
• Use of a company van & fuel card for your work travel
• A productivity-related bonus scheme to enhance your take-home
• Uniform and PPE provided
• A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%
• Life assurance paid at x 3 annual salary
• Private medical insurance
• Health care cash plan called Medicash
• Enhanced pay for maternity, paternity, adoption and shared parental leave
• Access to counselling, legal and financial information
• Electric car scheme
• Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes

Here’s the facts about the role:

As a multi-trade operative, you’ll carry out a variety of repairs to our occupied properties. Using your specialist skills, expertise and initiative to carry out your job to a high standard. You’ll attend all jobs as arranged with the customer, making sure jobs are completed ‘right first time’. This role will involve some light admin duties and the use of an electronic handheld device.

Key Responsibilities will include:

Delivering multi-trade tasks such as:

• Carpentry - doors, skirting, architraves, locks, windows, kitchen units
• Plumbing - tap replacements, unblocking sinks, WC repairs, leak detection
• Plastering & Making Good - patch repairs to walls and ceilings
• Tiling & Decorating - restoring finishes to a high standard
• General Maintenance - fencing, gates, flooring, minor roofing, external repairs

• Use handheld devices to manage job tickets and update progress
• Ensure compliance with health & safety legislation and building regulations
• Maintain professional communication with customers and colleagues
• Manage van stock, tools, and materials effectively
• Participate in emergency call-out rota when required

The multi-trade operative will be qualified to City & Guilds NVQ level 2/3 or equivalent in a trade discipline (we’ll also take your experience into consideration). You’ll have proven experience in a multi-trade or general maintenance role and be competent in at least two core trades (e.g. plumbing, carpentry, plastering, painting). Applicants must have demonstrable experience in UPVC repairs and installation, alongside competent carpentry skills as part of a multi-trade maintenance role.

Please refer to the Job Description and Skills Matrix, which provide a detailed overview of the responsibilities, required certifications, and supporting evidence needed for Multi Trade Operatives across the three competency levels.

You’ll have strong customer service skills, and experience working in occupied homes with professionalism. Adherence to safety and safeguarding policies is essential.

We do our best to make reasonable adjustments wherever possible. However, due to the nature of this position, the job holder must be capable of:

• Working at heights
• Manual handling and lifting heavy and bulky items
• A high degree of mobility, which will include walking/lifting/loading and unloading vehicles

A full, clean current driving licence (held for at least 1 year) is needed so you can drive one of our vans when necessary. Offers are subject to satisfactory driving licence checks and DBS check.

Interviews will take place on Tuesday 18 August (subject to change).
Please note that candidates will be required to complete a practical assessment before an offer of employment is made.