Estates Officer (12m FTC)

Estates Officer (12m FTC) Salary: £35,555 + Excellent Benefits Contract: 12‑month fixed‑term contract Office Location: Chesham + High Wycombe with travel across Buckinghamshire, Bedfordshire and Hertfordshire Role type: Mobile role with van and fuel card included Hours: 37 hours per week Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future. We are pleased to be recruiting for an Estates Officer following a recent promotion within the team. This is a great opportunity to join a supportive, values led organisation and play a key role in maintaining the quality and safety of our estates. About the Role As an Estates Officer, you will be a visible presence across our neighbourhoods, carrying out regular inspections of communal areas, amenity land and car parks. You will help ensure our estates remain safe, clean and compliant, working closely with colleagues, contractors and managing agents to resolve issues quickly and effectively. You will investigate concerns raised by customers, identify areas that need improvement and support neighbourhood teams with issues such as anti social behaviour. You will also help maintain accurate compliance records and support our approach to building safety. This is a mobile role that involves travel, problem solving and working with a wide range of people. You will be a key part of our Estates Services team and an important link between our customers and our wider Property and Customer directorates, due to this a full driving licence is mandatory. Key Responsibilities: Carry out cyclical inspections of communal areas, amenity land and car parks Monitor contracts and follow up on issues raised by customers or colleagues Test safety equipment in communal areas and inspect fire doors Carry out water testing in line with Legionella risk assessments Complete minor repairs and basic maintenance tasks Identify estates that need improvement and work with neighbourhood teams to resolve issues Liaise with internal teams, contractors and managing agents Maintain accurate records and report findings clearly Support compliance with building safety regulations and internal standards What We’re Looking For Must haves: Knowledge of building compliance and fire safety, or willingness to learn Understanding of legislation relevant to estate services Ability to carry out minor building repairs Basic physical fitness for a mobile role Strong attention to detail and clear communication skills Ability to work collaboratively with colleagues and external partners Valid manual driving licence (van and fuel card provided for business use) Familiar and comfortable with basic DIY Nice to haves: Experience in estate services or property compliance Familiarity with anti social behaviour reporting and resolution For added brilliance: Confidence in identifying service improvements and acting on feedback A genuine passion for maintaining safe, welcoming communities Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £35,555 + Excellent Benefits 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme – up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover) Life cover and income protection Flexible working – hybrid options, modern offices, free parking & EV charging And that’s just the beginning! We’re also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours 37 hours per week Monday - Friday. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 07/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.