Events Coordinator

The Role: Events Coordinator

The Restaurant: Madison

The Location: 1 New Change, London, EC4M 9AF

The Salary: Up to £17.00 per hour

The Contract: 9am – 5pm Monday to Friday, 40 hours contract. You may be required to work the occasional evenings and weekends, as per business needs.

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who Are We:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

Inspired by New York’s dynamic dining scene; Modern American cuisine is set against London’s iconic skyline, with stunning rooftop views of St Pauls Cathedral and beyond. Live music, and a lively, atmosphere add a Ibiza beach club vibe to our famous bar scene and event spaces.

A bit about what you will be doing:

We're looking for an organised and hospitality-driven Events Coordinator to join our team.

This role sits at the heart of our events business. Once our Sales Team has secured an event booking, you'll take ownership of the client journey-working closely with them to plan every detail, ensuring a seamless experience from confirmation through to handover.

You'll become the client's main point of contact, managing all event logistics, producing detailed function sheets and working closely with our Operations team to ensure every event is delivered to the highest standard.

If you thrive on organisation, love building client relationships and enjoy bringing memorable events to life, we'd love to hear from you.

Key Responsibilities:

Client Planning

• Take ownership of confirmed bookings following handover from the Sales Team.
• Build strong relationships with clients and guide them through the planning process.
• Respond to all clients in a timely manner.
• Confirm all event requirements, including menus, drinks packages, guest numbers, timings, room layouts and any special requests.
• Advise clients on recommendations and enhancements to help create a successful event.
• Manage amendments throughout the planning process and ensure all agreed changes are documented on booking platforms.

Event Coordination

• Produce accurate event documentation, including; function sheets, menus, place cards and allergy cards for all events.
• Produce accurate event documentation, including function sheets and operational briefs.
• Ensure all event information is recorded within the booking system and kept up to date.
• Monitor planning timelines, ensuring key deadlines are met by both clients and internal teams.
• Coordinate any external suppliers or entertainment where required.
• Ensure deposits, balances and any outstanding information are received before the event.

Operational Handover

• Take full ownership of operational handover, including leading the daily on-site briefing.
• Prepare a clear and comprehensive handover for the Operations team once planning is complete.
• Communicate all event requirements accurately to venue management, kitchen and bar teams.
• Highlight any VIP guests, dietary requirements, accessibility needs or other important information.
• Support the Operations team with any planning queries prior to the event.

Administration

• Maintain accurate client records and event files.
• Produce reports and planning documentation as required.
• Ensure all correspondence and event records are organised and accessible.
• Support continuous improvements to planning processes and documentation.

About You:

You'll be highly organised, proactive and passionate about delivering exceptional hospitality experiences. You enjoy building relationships, managing multiple priorities and ensuring every detail is considered before an event takes place.

Skills & Experience:

• Previous experience coordinating events within hospitality, restaurants, bars or venues is preferred.
• Excellent organisational skills.
• Strong communication and relationship-building abilities.
• High level of attention to detail.
• Ability to manage multiple events simultaneously.
• Confident using Microsoft Office.
• Experience with Open Table is preferred.
• Professional, calm and solutions-focused under pressure.

Success in the Role:

You'll be successful if every confirmed booking is professionally planned, clients feel informed and supported throughout the process, and the Operations team receives clear, accurate information that enables them to deliver outstanding events with confidence.

Why Join Us?

At The Evolv Collection, we are proud of the people that work with us and see the diversity within our teams as part of our DNA. We are committed to creating an inclusive environment for all our team members and value the similarities and differences they bring. Our people are a core part of our business. We welcome and embrace all, regardless of age, ability, ethnicity, gender, race, religion or belief or sexual orientation.