Administrative Assistant

Job Description

Administrative Assistant

Location: Swansea – Gorseinon
Contract: Part-time, Permanent
Hours: 22.5 hours, Mon/Wed/Fri (9am – 5pm)
Start Date: ASAP

Do you have the professionalism, organisation, and confidence to create a welcoming and efficient front-of-house experience? At Redkite Solicitors, we’re seeking a polished and reliable Front of House Administrative Assistant to support the smooth running of our busy Gorseinon office on a part-time basis.

As the first point of contact for clients, visitors, and callers, you’ll manage reception while providing essential administrative support to the wider team. From assisting fee earners with documents and scheduling to coordinating meetings and maintaining an organised office environment, you’ll play a key role in ensuring the day-to-day operations run seamlessly.

Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we’re driven by growth and innovation, continuously expanding our reach to meet the diverse needs of our clients. With nearly 300 dedicated professionals, we’re proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector.

Candidates should be aware that their first day of employment may be based at an alternative Redkite office, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required.

What will you be doing?

• Welcome clients, visitors, and callers as the face of the firm, creating a calm, professional, and genuinely friendly first impression.
  
• Support fee earners and colleagues with day-to-day administration, helping everything run smoothly and on timw.
  
• Open and manage client files with care, preparing documents and maintaining accurate, compliant records.
  
• Coordinate calls, emails, post, and deliveries, keeping communication flowing efficiently across the office.
  
• Keep reception and shared spaces organised and inviting, ensuring they’re always ready to host clients and colleagues.
  
• Provide a thoughtful, concierge-style service by managing meeting rooms, greeting guests, and supporting key visits and events.
  
• Work closely with colleagues across offices and assist with file organisation, contributing to a connected and supportive team environment.
  

Requirements

Who we’re looking for?

• Warm and polished – you naturally put people at ease while maintaining a professional, confident presence in every interaction.
  
• Highly organised – you juggle multiple priorities with ease, keeping the front desk and wider office running smoothly.
  
• A dependable team player – you take ownership, pitch in where needed, and are someone others can rely on.
  
• Discreet and professional – you handle sensitive information with care, integrity, and confidentiality at all times.
  
• Clear and confident communicator – you express yourself with clarity and warmth, whether face-to-face, on the phone, or in writing.
  
• Service-minded – you take pride in supporting others, anticipating needs, and creating a positive experience for clients and colleagues alike.
  
• Comfortable with technology – you’re confident using Microsoft Office, phone systems, and digital tools to stay organised and efficient.
  
• Flexible – you’re willing to travel occasionally to support other offices, with a full driving licence.
  

Benefits

What is in it for you?

We’re committed to creating a supportive, collaborative, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, teamwork and excellence, and offer an environment where you can grow and succeed.

• A collaborative, friendly working environment with regular team connection days
  
• 25 days annual leave (plus additional days with length of service)
  
• Option to buy or sell annual leave
  
• Life Assurance
  
• Redkite Rewards scheme
  
• Pension Scheme
  
• Contributions to gym membership
  
• Career development and learning support
  

... and much more

How to Apply

If you’re ready to make a difference in a positive and dynamic environment, we’d love to hear from you.

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.

Requirements
Administrative Assistant