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TLG Management
Waiter/WaitressTLG Management • Wolverhampton, West Midlands, United Kingdom
Waiter/Waitress

Waiter/Waitress

TLG Management • Wolverhampton, West Midlands, United Kingdom
30+ days ago
Salary
£11.00 hourly
Job type
  • Part-time
  • Quick Apply
Job description
Job Title: Waiter / Waitress (Part-Time)

Venue: Bank de León
Location: Wolverhampton City Centre
Reports to: Floor Manager / Duty Manager

Role Overview:As a Waiter/Waitress at Bank de León, you will play a key role in delivering a high-quality dining experience within a vibrant, Caribbean-inspired bar and restaurant setting. You will be responsible for providing attentive, friendly, and efficient table service while maintaining the venue’s premium atmosphere and service standards.

Key Responsibilities:Guest Experience & Service:
  • Greet and seat guests with a warm and professional approach
  • Take food and drink orders accurately and efficiently
  • Serve food and beverages in a timely and presentable manner
  • Create a welcoming, engaging atmosphere for all guests
  • Build rapport with customers and ensure a positive dining experience
Food & Beverage Knowledge:
  • Maintain a strong understanding of the menu, including Caribbean dishes and drinks
  • Make recommendations and upsell menu items, specials, and promotions
  • Communicate clearly with the bar and kitchen teams to ensure order accuracy
Operations & Cleanliness:
  • Set up and clear tables efficiently
  • Maintain the cleanliness and organisation of the floor area
  • Assist with opening and closing duties
  • Ensure all service areas meet hygiene and presentation standards
Teamwork & Communication:
  • Work closely with bar staff, kitchen staff, and management
  • Support colleagues during busy periods
  • Communicate effectively to ensure smooth and timely service
Compliance & Standards:
  • Follow all health & safety and food hygiene regulations
  • Adhere to licensing laws and responsible service practices
  • Maintain a professional appearance and attitude at all times
Skills & Requirements:
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Reliable, punctual, and flexible (evenings & weekends required)
Desirable:
  • Previous hospitality or waiting experience
  • Interest in food, drinks, and Caribbean culture
What We Offer:
  • Competitive hourly pay
  • Staff training and development
  • A fun, energetic working environment
  • Opportunities for progression


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    Waiter/Waitress • Wolverhampton, West Midlands, United Kingdom

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