Talent.com
Rafferty Resourcing
Customer Service AdvisorRafferty Resourcing • Southampton, United Kingdom
Customer Service Advisor

Customer Service Advisor

Rafferty Resourcing • Southampton, United Kingdom
30+ days ago
Salary
£28,000.00 yearly
Job type
  • Full-time
Job description
Customer Service Advisor – Office-Based Central Southampton | £28,000 – £32,000 Are you currently working in a call centre and ready for something more professional, more rewarding, and with real career progression? Or are you already in a customer service role but feeling stuck with limited opportunities to grow? Rafferty Resourcing is recruiting for a well-established and highly respected business in central Southampton, offering a rare opportunity to move into a structured office environment where your customer service skills are valued, not measured purely on call volume. This position has become available due to an internal promotion, reflecting the company's strong track record of developing and retaining its team. The Role: You'll be speaking with business customers in a more consultative, relationship-focused environment, where quality of service and attention to detail are key. You'll play an important part in managing customer orders, handling queries, and ensuring a smooth end-to-end customer experience. Key Responsibilities: Handling inbound calls from business customers in a professional and personable manner Managing and processing customer orders accurately Responding to queries relating to products, services, and account information Preparing and providing detailed quotations Managing a shared inbox and responding to email enquiries Making follow-up calls regarding orders, quotations, and ongoing service queries Investigating and resolving issues efficiently and effectively Completing general administrative duties, including updating internal systems Building strong, long-term relationships with customers Who This Role Suits: This opportunity is ideal for someone who: Has experience in a call centre or telephone-based customer service role Wants to work in a more professional, office-based setting Has a confident and friendly telephone manner Is organised, detail-focused, and comfortable with admin tasks Takes pride in delivering excellent customer service What's on Offer Competitive salary: £28,000 – £32,000 Monday to Friday (no weekends) Rotating hours: Weeks 1–2: 8:00am – 5:00pm Weeks 3–4: 8:30am – 5:30pm 25 days holiday plus bank holidays Contributory pension (up to 7% employer contribution) Life assurance (4x salary) Enhanced parental leave Employee perks portal, GP helpline & assistance programme Regular company events Genuine career progression opportunities Please note: This is a city centre role. Parking locally costs approximately £8–£10 per day. About Rafferty Resourcing Rafferty Resourcing is an award-winning recruitment consultancy specialising in head office roles. We are acting as an employment agency on behalf of our client.
Create a job alert for this search

Customer Service Advisor • Southampton, United Kingdom

Similar jobs

Senior HR Advisor

Love & Tate LimitedSouthampton, ENG, GB
Temporary

We are working with a leading IP law firm who are looking for a Senior HR Advisor to join their team for a maternity cover contract.Their office is based in central Southampton so you will need to ... Show more

 • Promoted

Personal Advisor - Leaving Care Team

Lynx Employment Services LtdNewport, ENG, GB
Full-time +1

Personal Advisor Leaving Care Service.We are currently recruiting for a compassionate and dedicated.This rewarding role involves managing a diverse and complex caseload of care leavers, including f... Show more

 • Promoted • New!

Area Sales Manager Furniture

Mitchell MaguireNewport, ENG, GB
Full-time

Job Title: Area Sales Manager Furniture Solutions.Industry Sector: Area Sales Manager, Business Development Manager, Regional Sales Manager, Building Products, Building Materials, Portable Furnitur... Show more

 • Promoted

Support Worker

BethphageNewport, ENG, GB
Part-time

Part-time Support Worker 14 hours per week over 2 days between Monday -Friday.Post holder needs to be flexible as these days are not set.WE ARE UNABLE TO OFFER SPONSORSHIP WITH THIS POSITION.High q... Show more

 • Promoted

Customer Service Advisor

Pertemps BondSouthampton,South East,UK
£27,000.00 yearly
Full-time
Quick Apply

We're hiring! Sales Advisor | Southampton | £27,000 + bonus.If you love talking to people, building relationships, and thriving in a fast-paced environment, contact me this could be the one for you... Show more

It Customer Advisor - £13.4 An Hour

CapgeminiFareham, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Provide 1st line IT support as an IT Customer Advisor, acting as the first point of contact for customers.Role is 35 hours per week, Monday to Friday. Show more

 • Promoted

Field Sales Representative

Virgin Media O2Newbury, England, GB
Full-time

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real ... Show more

 • Promoted

Gas Service and Repair Engineer

PH JonesNewport, ENG, GB
Full-time +1

We're so much more than an energy company.We're a family of brands revolutionising how we power the planet.One team of 21,000 colleagues that's energising a greener, fairer future by cr... Show more

 • Promoted

Sales Advisor

The WorkshopWhiteley, ENG, GB
Full-time

Do you have experience in customer service environment and have got the want to help peopleAre you happy working on the telephone dealing with inbound calls and enquires whilst also making outbound... Show more

 • Promoted

Customer Sales Advisor

Pertemps BondSouthampton,South East,UK
Full-time
Quick Apply

Customer Sales Advisor – £27,053  + Bonus – Southampton.Join the UK’s leading self-storage company and make a real impact at their Southampton store!.Are you passionate about customer service and s... Show more

Senior Parts Advisor: Lead, Profit & Customer Experience

Lexus LeicesterHedge End, England, GB
Full-time

Snows Toyota Hedge End in Hedge End, Southampton, UK, is seeking a Senior Parts Advisor to join the Parts Team at Snows Toyota Hedge End.You will lead and support the department to deliver profitab... Show more

 • Promoted

German & English Speaking Customer Advisor Hybrid - £27,768 A Year

SOUTH WEST RECRUITMENTSouthampton, United Kingdom Of Great Britain And Northern Ireland, UK
Permanent

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English.Hybrid for Ringwood, Hampshire office*.Main Purpose of Customer Service Adviso... Show more

 • Promoted

Delivery Driver (Part Time 24 hours) - Andover

OcadoAndover, Hampshire, GB
Part-time

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Applying for this role is straigh... Show more

 • Promoted

Delivery Driver - Andover

OcadoAndover, ENG, GB
Full-time

Join Ocado Logistics where there are bags of possibilities (earning on average £29,300 per annum, including paid breaks).Love being on the move and interacting with people from all walks of l... Show more

 • Promoted

Care Assistant

All CareCowes, ENG, GB
Full-time +2

Care Assistant Care AssistantJoin Our Care Team in Isle of Wight Competitive Pay, Flexible Hours, Apply Now!Location : Across Isle of Wight, Cowes, Newport and Freshwater.Additional benefits includ... Show more

 • Promoted

Vehicle Technician

Swipe Right RecruitmentNewport, ENG, GB
Full-time +1

Were Hiring: Vehicle Technician Telford Area.Join our growing family business, where our reputation for quality workmanship and customer care sets us apart.We take pride in delivering outstanding s... Show more

 • Promoted

Team Leader

Care Outlook LtdNewbury, England, gb
Full-time

Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005.Our Care team is friendly, and we love what we do.We are passionate about the high-quali... Show more

 • Promoted

Senior Parts Advisor

Lexus LeicesterHedge End, England, GB
Full-time

Location: Snows Toyota, Hedge End, Southampton, UK.Salary: £27,000 – £33,000 per annum.Senior Parts Advisor is a member of the Parts Team and will report to the Parts Team Manager, assisting to lea... Show more

 • Promoted

Senior People Advisor

Liberty Recruitment GroupFareham, ENG, GB
Full-time

Liberty Recruitment Group are proud to be working with a fantastic not-for-profit organisation in the search for a Senior People Advisor!.Our client is a well-established organisation dedicated to ... Show more

 • Promoted

Support Worker

Avenues GroupRowner, South East, UK
Part-time

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Looking for a job that feels good? Become a Support Worker with Avenues –... Show more