AI Delivery Lead

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Job Title: AI Delivery Lead
Location: London - Hybrid

About Edenred PayTech:
Edenred PayTech is a leading global e-money institution processing over €150bn in payments annually across more than 30 countries. As the core payment engine for Edenred’s cutting-edge benefits, mobility, and payment solutions, we operate a secure, scalable, PCI DSS compliant platform regulated by FCA, NBB, and ACPR. Join us to be at the forefront of fintech innovation in a fast-paced environment.

Role Overview:
We are seeking an experienced AI Delivery Lead to manage cross-platform AI delivery across multiple teams, tools, and business functions within a Hub-and-Spoke model. You will uplift AI literacy and capability across diverse user groups and maintain measurable business value and adoption of rapidly evolving AI technologies. With a strong technical foundation and strategic mindset, you will apply architectural scrutiny to ensure AI initiatives are feasible, efficient, safe, and aligned with Edenred’s strategic priorities.

Key Responsibilities:

• Lead and coordinate AI projects across technology, product, risk, security, data protection, and operations teams.

• Build AI capability by coaching diverse users in AI tools, prompt engineering, and safe-use patterns.

• Manage AI governance including compliance assessments, audits, risk reviews, and post-implementation evaluations.

• Prepare operational readiness artefacts like monitoring plans, fallback procedures, and deployment standards.

• Maintain transparent reporting on portfolio progress, risks, adoption, and benefits realization.

Skills & Qualifications:

• Bachelor’s degree required; advanced university degree preferred.

• Hands-on experience with AI development platforms (e.g., GitHub Copilot, AWS KIRO, Microsoft Copilot Studio).

• Strong understanding of ML, LLMs, generative AI, prompt engineering, evaluation, and safe-use patterns.

• Solid knowledge of software development, system design, API integration, and AI workflows linked to enterprise systems.

• Proven experience delivering compliant, high-value AI features in regulated payment environments.

• Excellent communication skills to clearly explain complex AI concepts to non-technical audiences.

• Leadership and change management skills with business development, strategic thinking, and problem solving.

Desirable:

• Additional language skills in French, Spanish, or Portuguese (any level) are considered a plus.

• Comfortable working in a rapidly evolving technology environment.

Why Join Edenred PayTech?

• Work in a pioneering fintech with leading-edge AI adoption and innovation.

• Join a collaborative, pragmatic, and impact-focused team.

• Opportunity to influence AI strategy across a global, data-rich payments platform.

What you will get:

• 25 days annual leave plus Bank Holidays
• Hybrid working environment (min. 3 days per week in the office)
• Pension Scheme – employer 6% with minimum employee contribution 3%
• Discretionary bonus scheme based on company and personal performance
• Medical & international travel cover (leisure and action sports)
• Income protection
• Life insurance (4x salary)
• Wellbeing Employee Assistance Program (extended access to family members)
• Monthly gym allowance
• Holiday trading scheme
• Season ticket loan
• Cycle to Work scheme
• Employee discount shopping platform
• Employee referral bonus scheme
• Digital learning platform
• Complimentary fruit and other ‘in office’ snacks & refreshments
• Volunteering programme
• Social events

Diversity:

Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.