Infrastructure Business Analyst - Secure Infrastructure (SC Clearance)

Position Description:

At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure.

As an Infrastructure Business Analyst, you will play a pivotal role in shaping and delivering technology transformation initiatives, bridging business needs with complex infrastructure solutions. Working across secure, high-impact programmes, you will help drive measurable outcomes through innovation, collaboration, and insight. You’ll be empowered to take ownership of business analysis activities, influence strategic decisions, and contribute creative solutions, all within a supportive environment that values continuous growth and meaningful impact.

CGI was recognised in the Sunday Times Best Places to Work List and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

Your future duties and responsibilities:

In this role, you will work closely with client stakeholders, product owners, and technical teams to shape and deliver infrastructure and technology transformation initiatives. You will take ownership of requirements gathering, business case development, and translating complex business needs into clear, actionable outputs that enable successful delivery.
Your work will directly influence the design and implementation of secure, scalable infrastructure solutions that deliver measurable business value.

You will contribute to agile delivery teams, ensuring alignment between business objectives and technical execution while proactively identifying opportunities for improvement. Supported by a collaborative network of experts, you will help drive innovation, manage change, and ensure that outcomes remain aligned to both strategic goals and operational needs.

• Engage & Collaborate with stakeholders to gather and validate requirements

• Analyse & Translate business needs into clear technical direction

• Develop & Refine business cases, including financial modelling and ROI analysis

• Document & Define requirements (BRDs, user stories, acceptance criteria)

• Support & Drive change management and benefits realisation

• Contribute & Align within agile delivery teams and ceremonies

• Bridge & Communicate between business and technical stakeholders

Required qualifications to be successful in this role:

You should have proven experience as a Business Analyst within infrastructure, IT operations, or cloud transformation environments, with a strong understanding of enterprise infrastructure domains.

You will bring excellent analytical and communication skills, alongside the ability to produce high-quality documentation and contribute effectively within agile delivery teams.

• You should have proven experience as a Business Analyst in infrastructure or IT environments

• Strong understanding of enterprise infrastructure (networks, cloud, servers, storage)

• Experience with business case development and financial modelling

• Ability to produce clear documentation (BRDs, FRDs, user stories)

• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence)

• Excellent stakeholder engagement and communication skills

• Degree or relevant certifications (e.g., CBAP, PMI-PBA, Agile) are advantageous

• Experience in regulated or secure environments is beneficial

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