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FAIRMONT
Housekeeping Attendant (Evenings)FAIRMONT • Knutsford, England, United Kingdom
Housekeeping Attendant (Evenings)

Housekeeping Attendant (Evenings)

FAIRMONT • Knutsford, England, United Kingdom
23 days ago
Job type
  • Full-time
Job description
Job Description

  • Prepare and service guest rooms to Fairmont’s exacting luxury standards
  • Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities
  • Replenish linens, towels, and guest supplies with care and consistency
  • Report maintenance issues promptly, ensuring rooms remain in perfect condition
  • Handle guest belongings and privacy with the utmost respect and discretion
  • Support VIP room preparations, ensuring personalised touches and flawless presentation
  • Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state
  • Respond to guest requests with warmth, professionalism, and a guest‑first mindset
  • Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
  • Follow all cleaning procedures, including deep‑cleaning schedules and brand standards
  • Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
  • Participate in daily briefings and training sessions to stay aligned with service expectations
  • Support lost‑and‑found procedures with accuracy and confidentiality
  • Contribute to a positive, respectful, and team‑focused working environment
  • Uphold Fairmont grooming, communication, and service standards at all times

Qualifications

  • 1 year of housekeeping or cleaning experience, ideally within a luxury hotel environment
  • Strong attention to detail and pride in delivering exceptional standards
  • Understanding of cleaning procedures, hygiene standards, and room presentation
  • Knowledge of UK health & safety regulations, including COSHH (training can be provided)
  • Ability to work independently and as part of a team
  • Good time‑management skills and the ability to prioritise tasks
  • Professional, courteous, and guest‑focused attitude
  • Physical ability to meet the demands of the role, including manual handling
  • A passion for luxury hospitality and creating memorable guest experiences


Additional Information

What is in it for you?

  • Exclusive Discounts:
    • Fairmont Cheshire, The Mere, Spa and Golf discount
    • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
    • 20% off food and beverage in on-site restaurants
  • Colleague restaurant
  • Being part of The Mere Team – our culture is unique!
  • You will benefit from training and development opportunities
  • Competitive salary and benefits including pension
  • 28 days of holiday including public holidays
  • 1-5 days service award based on length of service
  • Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
  • And last but not least you will get to work with a team of EXTRAORDINARY people
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Housekeeping Attendant (Evenings) • Knutsford, England, United Kingdom

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