Regional Chains Director

Job Description

About WebBeds

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Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.
\n Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

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\n Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

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\n WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.

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\n Find out more about the WebBeds business at
\n WebBeds is a travel brand of the Web Travel Group (ASX: WEB).

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How will you make an impact?

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The Regional Chains Director is responsible for leading, developing, and executing the regional chain strategy to drive sustainable growth, strengthen strategic partnerships, and increase WebBeds’ market share across assigned regions.

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This role owns the senior-level relationships with key regional hotel chain partners and provides strategic direction to the Regional Chains team to maximize commercial performance, portfolio expansion, and long-term value creation.

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Working cross-functionally with Global Chains, Contracting, Partner Success, Supplier Optimization, Connectivity, Sales, and Marketing teams, the Director ensures alignment between regional execution and global chain objectives. The role requires a strong commercial leader with deep industry expertise, strategic vision, and the ability to translate high-level strategy into measurable results.

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You will:

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• Define and own the regional chain strategy, aligned with global chains objectives, to drive incremental revenue growth and market share.
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• Lead and manage the Regional Chains team (>4FTE), providing direction, coaching, and performance management to ensure delivery of agreed KPIs.
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• Own senior-level relationships with priority regional and global hotel chains, acting as executive sponsor and escalation point.
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• Identify, evaluate, and prioritize new chain opportunities within the region in collaboration with Global Chains and Regional Leadership.
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• Ensure optimal commercial outcomes by overseeing chain contract negotiations, renewals, and compliance with agreed timelines and standards.
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• Drive regional chain portfolio performance through pricing, availability, inventory, and product optimization in partnership with Partner Success, Supplier Optimization, and Contracting teams. Chair and participate in high-level quarterly business reviews with key chain partners to review performance, align strategy, and identify growth opportunities.
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• Collaborate with regional and destination contracting teams to ensure alignment on chain strategies, targets, and hotel-level execution.
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• Partner with supplier connectivity and loading teams to define preferred connectivity strategies and ensure scalable, high-quality chain onboarding.
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• Monitor regional chain performance trends, risks, and opportunities, using data-driven insights to inform strategic decisions.
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• Act as escalation point for complex commercial, service, or operational issues impacting regional chain partners.
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• Drive the negotiation and execution of regional exclusives, value adds, overrides, and joint marketing initiatives across WebBeds platforms.
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• Represent WebBeds at key industry events, tradeshows, and executive-level partner meetings to strengthen market presence and relationships.
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• Ensure effective internal communication and alignment between Global Chains, Sales, Marketing, and regional teams to maximize promotion of chain content.
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• Support Health and Safety compliance and ensure required reporting is completed and up to date.
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• Communicate internally and externally in a professional manner in line with corporate guidelines and leadership expectations.
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The skills we would love to see in your suitcase!

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• Extensive contracting and commercial experience within the hotel and/or travel industry.
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• Proven ability to build, manage, and grow senior-level strategic partnerships with hotel chains.
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• Educated to degree level or equivalent professional qualification.
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• Fluent in English (additional regional languages highly beneficial).
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• Willingness to travel frequently within the region and internationally as required.
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• Strong strategic leadership and people management skills, with experience leading multi-market or regional teams.
  
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• Excellent commercial acumen with a strong understanding of regional and global distribution models.
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• Highly developed negotiation, influencing, and stakeholder management skills.
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• Data-driven decision-maker with strong analytical capabilities and financial awareness.
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• Exceptional communication and presentation skills, able to engage effectively at executive level.
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• Proactive, resilient, and adaptable, with the ability to manage complexity and competing priorities. Collaborative leadership style with a strong focus on cross-functional teamwork and accountability.
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• Minimum 8–10 years’ experience in hotel contracting, chain management, or strategic commercial roles within OTAs, bedbanks, or tour operators.
  
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• Strong understanding of dynamic and static contracting models across multiple regions. Fluency in one or more additional European languages.
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Why choose us as your next destination?

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We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

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Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

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• International highly skilled group of experts from all around the globe
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• Dynamic environment with the chance to grow, influence & impact change ⚡
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• Disruptive, fast-growing market leader within travel & endless possibilities
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• Culture built on collaboration empowerment and innovation
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Find out more about the WebBeds business at - #LI-Hybrid

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