Terminal Support Controller

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Terminal Support Controller. Be part of the movement - and play your part. About the role You will play a key role within a small, collaborative team responsible for ensuring the accurate capture of operational data and supporting effective revenue control processes. This position is central to maintaining administrative accuracy across terminal activities, ensuring the correct application of tariffs, and managing purchase orders in line with agreed timelines. Working closely with terminal operations, you will also support labour planning for both automotive and wider terminal activities, helping to ensure efficient and smooth day-to-day operations. This role will require you to work Monday to Friday, 09:00-17:00. You will be responsible for Accurately capture and validate operational data to support revenue generation and reporting requirements. Apply the correct tariffs to a range of terminal activities, ensuring compliance with company guidelines. Raise and manage purchase orders in line with internal processes and agreed deadlines. Liaise with terminal teams to coordinate and support effective labour planning for automotive and terminal operations. Monitor, review, and maintain administrative records, ensuring any discrepancies are identified and resolved promptly. About you You are a confident communicator with a professional and solutions-focused approach, able to build strong working relationships across teams and with a variety of stakeholders. You have a natural ability to interpret data and information, coupled with a high level of attention to detail, ensuring accuracy in everything you do. Well organised and efficient, you are comfortable managing your time and priorities within a structured environment while maintaining a consistently high standard of work. You are adaptable and collaborative, thriving in a small team where supporting others and sharing knowledge is key. You take pride in promoting a positive team culture and actively contribute to the ongoing development of the department. Calm and respectful in your approach, you remain composed under pressure and are confident taking ownership of tasks and challenges, always looking for practical solutions. Above all, you believe that the best results come from working together and are always willing to step in and support colleagues to achieve shared goals. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Now about what we can give you. You’ll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you. #LI-AT1