Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Your role is to provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. If you have B2B retentions experience, and want a fresh challenge with commission, please apply today! Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve ...
B2B Retentions Specialist • Manchester, Greater Manchester, UK
We are looking for a hands‑on Email & SMS Specialist to deliver and optimise email and SMS marketing activity within the Marketing Operations function at K3 Advisory Group.You will manage the build... Show more
AQA is seeking a Digital Adoption Specialist to support digital learning and technology adoption.This full-time role, based in Manchester with hybrid working, focuses on designing blended learning ... Show more
Payouts Specialist – Car Finance.We’re working with a fast-growing car finance business based in the heart of Manchester, who are looking for a.This range is provided by Turtl.Your actual pay will ... Show more
For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.We take the time to u... Show more
A leading recruitment firm in Manchester is seeking an Internal Talent & Engagement Manager to drive business growth and develop talent.The ideal candidate has over 2 years in recruitment, excels i... Show more
Worley is searching for a UK Nuclear Sector Lead to enhance its market position across the UK nuclear sector.The role requires substantial leadership experience, strategic thinking, and strong clie... Show more
Be among the first 25 applicants.Direct message the job poster from Amanda Wright Recruitment Rec2Rec.Senior Associate Director/Headhunter at Amanda Wright Recruitment REC2REC - WE PAY UP TO £1000 ... Show more
WA14 | Covering the North West | Work from Home.Basic Salary - £30,000 + OTE | Company Laptop and Mobile.TQ Lettings is a rapidly growing lettings agency based in Altrincham, operating across... Show more
A telecommunications provider in Manchester is seeking a Business Support professional to provide essential operational and administrative support.The ideal candidate will help coordinate meetings,... Show more
A leading travel agency in the UK is seeking remote Travel Agents passionate about travel to assist clients in planning unforgettable experiences.Responsibilities include researching travel options... Show more
A leading recruitment consultancy in Manchester seeks a Technology Senior Recruitment Consultant focused on the US market.With up to £55,000 basic salary plus uncapped commission, this role offers ... Show more
A recruitment firm in Manchester is seeking experienced Recruitment Consultants to join their team.The ideal candidate should have over 2 years of 360 recruitment experience, strong business develo... Show more
Quest Employment is a leading recruitment specialist within the Midlands, offering temporary and permanent staffing solutions across various sectors.With an emphasis on 'People are our Priority... Show more
A recruitment agency specializing in Built Environment is seeking a Recruitment Consultant focused on Building Control.This fully remote role requires 3+ years of recruitment experience in the sect... Show more
A leading digital agency is seeking a Paid Marketing Specialist in Blackburn, England.The ideal candidate will have over 3 years of experience in PPC and a strong analytical mindset.You'll be respo... Show more
An educational consultancy in Manchester is looking for a Student Recruitment Officer to assist Home/EU students in accessing higher education.The role involves supporting students through applicat... Show more
Getaway Travel Agency USA is a dynamic, Arizona-based travel agency with a global team, specializing in unforgettable vacations: from Disney adventures to luxury cruises and international getaways.... Show more
A leading recruitment firm in Manchester is seeking an entry-level recruitment professional to join their SAP Contract team.This role offers a unique opportunity for early-career professionals with... Show more
Build something exceptional, with us.Our ambition is clear and openly bold.Armstrong Watson is on a journey to more than double our turnover by 2030, through disciplined organic growth, the attract... Show more
OverviewRecruitment Consultant | SaaS & Tech Sales | ManchesterJoin a powerhouse in SaaS recruitment and a market leader.This is a rare opportunity to be part of a high-growth, high-performance tea... Show more
