Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an IT Support Engineer. Be part of the movement - and play your part. About the role Working Mon – Fri, 08:30 – 17:00, you will provide first and second line IT support to the users of the Company’s Computer and Telephony Systems. You will be predominantly working locally, there will be a need when required to attend other sites, within our network, to provide IT support, as well as liaising with external suppliers, providing IT Products & services to the business. Within this role you shall assist in the compilation of the Support Centre's technical documentation, guidelines and procedures and ensure they are disseminated to users, alongside managing, and delivering IT projects across the wider business. You will be responsible for: Client support and technical issue resolution via E-mail, phone, and other electronic mediums. assist in the local office as well as on the vessel in port when required. Providing technical support to users of all PC hardware, software, and associated peripherals within the business, including the redirection or escalation of support requests to the appropriate member of the IT Support Department. Maintenance & upkeep of existing PC’s and peripherals Installation and configuration of software to agreed standards, including deployment & redeployment of new and existing equipment. Contributing & ensuring that the Service Desk systems and software are kept up to date and messages are passed on and feedback received promptly About you The successful candidate will have two or more years’ experience within an IT support role, working in a customer experience environment with ideally some project management exposure. As well as this, they will need to be able to produce documentation and keep up to date for support knowledge base. Elements of this role will involve working independently so it is essential you can work using your own initiative. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Now about what we can give you. You’ll be able to access some fantastic benefits such as: · Life assurance cover · Contributory company pension scheme · Holiday Purchase Scheme · Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips · Full employee assistance programme including: · Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. · Huge range of retail discounts from high street and online retailers · Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. · Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. · Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you. #LI-AT1
IT Support Engineer • England, United Kingdom
A leading engineering firm in England is seeking an IT Support Engineer to ensure efficient operation of hardware, software, and network systems.This permanent, full-time role requires proven IT su... Show more
NBCCM is an indirect wholly owned subsidiary of National Bank of Canada (“NBC”).The main strategic purpose of NBCCM is to enable the NBC Group (“NBC Group,” meaning National Bank of Canada and all ... Show more
This range is provided by Premier Group.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Premier Group.Contrac... Show more
The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington.Close to an acre of private gardens with views across London to the horizon, the club is a new‑generation memb... Show more
Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Conquest Wildman.Technical Services Director at Conquest Wildman.Conquest Wildman is a fast-growing ... Show more
Gearset is seeking a proactive IT Systems Engineer to support our IT team in maintaining critical infrastructure for over 350 employees.This role involves day-to-day administration of systems and n... Show more
Solus Accident Repair Centres in the United Kingdom is seeking a 1st Line IT Engineer to join our Service Desk, the first point of contact for over 2,500 users across 40+ sites.You will support our... Show more
A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join an IT team.The role involves delivering 1st and 2nd line support, troubleshooting IT systems, an... Show more
IT Support Analyst – 2–3 month contract – Bishops Stortford.We are seeking an IT Support Analyst to join a great internal IT team and help deliver high-quality technical support across the business... Show more
IT Systems Engineer (Contract) – Leicestershire, 3–4 days onsite – £300 per day – Outside IR35 – Initial 3-month contract.An established UK technology platform used by hundreds of thousands of memb... Show more
You’ll be the first point of contact for technical service requests—resolving hardware, software, and network issues across.Document and track customer interactions accurately in the ticketing syst... Show more
Get AI-powered advice on this job and more exclusive features.Better Days Recruitment provided pay range.This range is provided by Better Days Recruitment.Your actual pay will be based your skills ... Show more
Senior Systems Engineer, User Support.ARCH EUROPE INSURANCE SERVICES LTD.With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients... Show more
Performance Bonus + On-Call Allowance + Benefits.An established, technology-focused organisation in Oxford is growing its IT operations team to support its 24/7 mission‑critical systems.This role i... Show more
British Passport Holder with 10+ years of UK residency required.We are recruiting on behalf of a technology consulting firm that specializes in assuring the UK's National Infrastructure.You will be... Show more
Full time IT Engineer position based in Redditch working for a multi-million pound growing manufacturing organisation.In this role, you will take on shared responsibility for both business systems ... Show more
SCC in the UK is seeking an IT Field Delivery Engineer to provide essential IT support at customer sites.This hybrid role involves diagnosing, repairing IT hardware and software, while maintaining ... Show more
AV & IT Support Analyst - Banbury.Bibby Financial Services have an exciting opportunity available for a reliable.This range is provided by Bibby Financial Services.Your actual pay will be based on ... Show more
Computerworld Personnel Ltd is seeking an IT Support Engineer to join a growing IT team in Brockworth, Gloucestershire.This role provides 1st and 2nd line support across a busy multi-site environme... Show more
Desktop / End User Support Engineer - Trading - £70,000-£100,000 + Bonus Desktop / End User Support Engineer – Trading Location: London / Hybrid My client are seeking a versatile Desktop Support En... Show more
