Your Role
EF (Education First) Cambridge International Language Campusis looking for friendly, empathetic and customer-focused individuals to join our team as Student Services Coordinators for summer 2026.
Position Details:
- Full-time
- 5 days a week
- Fixed-term contract between late April – August 14th 2026
In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging and well-run language travel experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.
If you’re proactive, personable and eager to gain experience within international business, we encourage you to apply.
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At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities
- To provide outstanding customer service
- To support students in their daily life and enable them to achieve the best experience and highest learning possible
- To maintain excellent relationships with sales colleagues, giving prompt, consistent service
- Participates in student intakes, including preparing welcome bags and producing student identification badges
- Deals with general daily student enquiries
- Tracks student attendance; monitoring and recording daily registers, following up with non-attending students
- Assist with student satisfaction follow ups as and when required
- Checks and accepts delivery of school supplies
- Issues new staff with name badges and helps maintain school noticeboards
- Ensures reception area is kept clean, tidy & professional looking at all times
- Shares emergency duty on a rota basis
Requirements
- Highly motivated, energetic and positive
- Excellent communication and customer service skills
- Confident with IT
- Enjoys working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease, remain calm and positive under pressure
- Flexible attitude to work and creative problem solver
- Fluent in English
- All offers are subject to a clear enhanced DBS check and two references
- Right to work in the UK upon commencement of your contract
Why you will love working with EF
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Ambition is nurtured and career enhancement opportunities are available post summer
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
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EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1
Summer Student Services Coordinator • Cambridge Hills Road, Cambridge, Cambridgeshire, United Kingdom
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