Job summary
An exciting opportunity has arisen for an administrator - receptionist to join our friendly team based at The Rosewood Centre, Middlesbrough, supporting the Middlesbrough Child and Adolescent Mental health service.
Previous NHS experience not essential, although may be helpful.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
Reception duties include greeting service users, carers, staff and visitors and answering queries via telephone and email. The ability to remain calm and communicate clearly is essential as well as promoting a positive culture for Children and Young people living with mental health issues and/or neuro diverse conditions.
The successful candidate will be expected to perform admin tasks, update calendars, appointment letters, maintain visitor logs, deal with incoming & outgoing post and calls, photocopying, scanning and ensure that all information in the reception area for staff and public is clearly displayed and updated as appropriate
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Details
Date posted
07 April 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-TSC-007-26-A
Job locations
Rosewood Centre, Acklam Road Hospital
Acklam Road
Middlesbrough
TS5 4EE
Job responsibilities
We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help.
Alternative contact - Claire Glenholmes - Team manager 03000 132 000 opt 2
Person SpecificationQualifications
Essential
Experience
Essential
Knowledge
Essential
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