Enterprise Account Manager – Account Growth

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers. 🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces. 💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed. 📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector. We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers. Our culture code , a set of principles that underpins our values, is our commitment to each other and working better together. Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact! About the Role: We’re looking for an Enterprise Account Manager – Account Growth (EMEA) to deepen and expand relationships across a portfolio of major enterprise customers across Europe. EcoOnline already partners with 600+ enterprise clients in the UK & Ireland and 1,100+ globally , creating significant opportunity to drive cross-sell, upsell and broader multi-product adoption. Your mission is to build long-term commercial partnerships, increase product penetration and unlock strategic growth opportunities within existing enterprise accounts. You will own a defined portfolio and develop structured account plans to maximise revenue, retention and overall customer value. Working across our suite of EHS, Chemical Safety, ESG, Risk Management and Learning solutions, you will engage senior stakeholders, identify white space and lead complex expansion opportunities within large, multi-layered organisations. This is a hybrid, field-based role requiring 1–2 days per week in the London office , with the remainder of time dedicated to customer engagement, strategic account development and on-site meetings. This role is ideal for someone who thrives on stakeholder orchestration, long-term relationship building and driving commercial growth within complex enterprise environments. Key Responsibilities: Manage and grow a defined portfolio of large enterprise customers. Build strong relationships across multiple levels, including C-suite and operational leaders. Identify and execute cross-sell and upsell strategies, mapping white space and multi-product opportunities. Lead expansion and renewal cycles typically ranging from 3–9+ months . Partner with Customer Success to ensure strong value delivery and retention. Collaborate with Marketing, Product, Solutions Consultants and RevOps to maximise account potential. Maintain accurate pipeline, forecasts and CRM hygiene. Represent EcoOnline at customer meetings, QBRs, sector events and industry forums. What we're looking for: Experience selling enterprise SaaS into complex organisations. A strong record of account expansion , renewals and multi-product selling. Skilled in stakeholder management, solution discovery and commercial negotiation. Ability to orchestrate cross-functional internal resources through complex expansion cycles. Comfortable managing long, multi-phase sales cycles with multiple stakeholders. Clear verbal and written communication skills. Experience within EHS or related domains is helpful but not essential. Our Benefits: We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process. 🌴 Generous Paid Time Off 🍼 Extended Parental Leave ❤️🩹 Robust Health Coverage 💡 Accelerated Learning Paths 🧘♂️Team Wellness Initiatives 📆 Company-wide Events 🌎 Employee Resource Groups ⭐️ Recognition awards EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner. #LI-Remote