Nestled in a quiet cul-de-sac in the heart of Mayfair, St. James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury. Since its inception in 1857 as an elite gentleman’s club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen.
Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy. The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique. The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St. James’s skyline.
What truly defines the "St. James’s story" is its blend of history and heart. Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years. It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable.
Are you passionate about delivering exceptional guest
experiences?
We are seeking a dynamic and experienced Food and
Beverage Supervisor to join our team at our 5-star boutique hotel.
As a Food & Beverage Supervisor, you will play a key
role in ensuring the smooth day-to-day operation of our restaurant, bar, and
in-room dining services. You will lead by example, inspiring the team to
deliver impeccable service that reflects the elegance and standards of our
hotel.
Key Responsibilities
- Supervise
daily food and beverage operations across all service areas
- Lead,
train, and motivate the F&B team to deliver outstanding guest service
- Ensure
service standards consistently meet 5-star expectations
- Handle
guest feedback professionally and resolve any issues promptly
- Support
stock control, ordering, and inventory management
- Maintain
health, safety, and hygiene standards at all times
Your hours of work:
- Reporting to the Food and Beverage Operations Manager and Restaurant Manager, the role is full-time, 40-hours per week. Working to a flexible
rota with a 30-minute unpaid break.
What We Offer
- 50%
off from rooms and F&B outlets for you and your friends and family
- Continuous
training and development for all staff of all levels
- TFL
monthly travel card up to £147.50 for zone 1 -2 paid after successful
completion of probation
- Staff
meals provided on shift
- Discretionary
service charge
- Uniform
and laundry service for all formal work attire
- 28
days’ annual leave, including bank holidays, increasing after two years of
service and every two years thereafter, up to a maximum of 36 days.
- Introduce
a friend bonus scheme
- Employee
Assistance Programme
We look forward to receiving your application!
In line with the requirements of the Immigration, Asylum and
Nationality Act 2006, you will be asked to provide documented evidence of
eligibility.