Senior Consultant - Project Controls & Performance

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
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Job Description

Our Programme Advisory team focusses on orchestrating complex strategy, set-up and transformations for public and private sector clients enabling the successful delivery of major programmes both in the UK and internationally.

Our continued success is driving the expansion of our Controls & Performance UK team (service line, part of Programme Advisory) in London and we are seeking to recruit talented individuals at consultant grade, who feel their experience and capabilities could support the controls & performance transformations of our clients’ programmes and organisations.

Joining us will mean becoming part of a friendly and tight-knit community, full of talented and diverse individuals, always ready to support each other, act with empathy and provide constructive feedback that enables our growth and drives continuous improvement. Our approach is always outcome focussed and we recognise the importance of innovation in everything we do, being driven by a growth mindset.

We believe that providing a successful controls & performance advisory service, is all about being able to listen, understand and help our clients uncover the root causes of their challenges to then be able to design and provide a benefit focussed solution, that harnesses the science behind the project controls functions and enables our client to gain control and assurance of their overall performance through automated actionable intelligence that facilitates effective decision making.

As a Senior consultant you will get the opportunity to work across several high-profile infrastructure projects, for both private and public clients (UK and globally), supporting the team to successfully deliver business transformation and controls & performance advisory services covering strategy, set-up and optimisation of specific controls & performance functions or project/programme/portfolio management offices.

As part of our Controls & Performance Advisory team you will be expected to contribute across several areas, including:

• Contribute to the assessment of each client environment and their current challenges and support in utilising our structured approach to discover, deliver and implement a solution that is fit for purpose and enables the client to achieve the desired benefits and outcomes;
• Support development, implementation and optimisation of PMO and controls & performance related strategies, functional set-up and optimisation;
• Support the definition and write-up of reports to support findings and recommendations across various stages of client engagements;
• Support the delivery of workshops in a mix of virtual and face-to-face environments with Sr. (C-suite) client representatives;
• Work within diverse and multi-disciplinary teams representing Turner & Townsend at both client sites and as well virtually;
• Deploy established methodologies, processes, tools and systems, tailoring these to suit specific circumstances and contributing to their continuous improvement and development;
• Support the successful adoption and realisation of successful business outcomes;
• Support key activities within the Programme Advisory team including internal development of transformation products and approaches;
• Support various business generation activities such as bids, proposals, etc and work closely alongside Senior Management and the wider Turner & Townsend team;
• Identify, contribute to and progress business generation opportunities where appropriate;
• Support marketing and social media campaigns (employee advocacy) where appropriate;

Qualifications

The ideal candidate will have experience and qualifications in line with the below, but we are open to enthusiastic and ambitious individuals who want to pursue a successful consultancy career within the construction industry, keen on enabling clients to achieve successful outcomes.

• Graduate calibre with relevant industry experience (Master’s degree or equivalent experience desirable);
• Experience of working on major capital projects/programmes covering one or more roles within the PMO/controls & performance environment (schedule, cost, risk, change or performance reporting) in the Infrastructure sector (Defence, Nuclear, Rail, Airport, Highways, Utilities) or similar;
• Familiarity with supporting capability/maturity assessments across the capital delivery businesses, PMO, controls & performance or a specific function;
• Familiarity with supporting the development of controls & performance integrated processes and digital solutions used to create a ‘one version of the truth’ and enable client leadership teams to make informed decision making based on actionable intelligence;
• Experience with writing/presenting reports and ability to navigate through complex stakeholder environments and engage (as required) with C-suite level, executive client teams;
• Computer literacy in Office 365 applications, diagramming tools such as Visio, online whiteboarding tools such as Miro, team collaboration tools such as Slack, Microsoft Teams or specialist controls & performance software tools such as Oracle Primavera, PRISM, Power BI or similar;
• Experience of business transformation programmmes and change management would be advantageous;
• Understanding of strategy and set-up of target operating models and organisational design in the context of capital infrastructure delivery businesses, integrated controls & performance functions or PMO set-ups would be advantageous;
• APM, PMI or similar certification or equivalent experience would be advantageous.

Key expected behaviours and ways of working:

• Able to proactively identify and resolve client’s issues, identifying and communicating lessons learnt;
• Able to build strong, professional client relationships, challenging behaviours when appropriate;
• Able to express ideas with clarity, sticking to the key points;
• Able to listen effectively to understand wider issues and the impact on self and others;
• Able to show clear determination to achieve goals that have been set;
• Able to remain resilient despite obstacles, disappointments or challenges at work;
• Take personal responsibility to complete actions and resolve issues;
• Encourage active participation and positive contribution from all;
• Work with others, both internally and externally, to achieve project and/or business goals;
• Able to analyse information quickly and efficiently;
• When making a decision, able to use an appropriate mix of analysis, intuition and judgement to determine the most appropriate solution.

Already holding, or being able to hold valid security clearance (SC) would also be advantageous (note that this would generally require candidates to hold a UK Passport and be British National)

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.