Talent.com
DIAMOND BUS
Operations Supervisors -TividaleDIAMOND BUS • Bolton, Greater Manchester
Operations Supervisors -Tividale

Operations Supervisors -Tividale

DIAMOND BUS • Bolton, Greater Manchester
30+ days ago
Job type
  • Full-time
Job description

Location: Tividale, West Midlands
Position: Full Time
Salary: Competitive Salary

Job Description

Reporting to the Operations Manager, the role of an Operations Supervisor will be to help manage a team of drivers, as well as the Traffic Office / Allocations. You will support the Operations Manager to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers.

You will support the delivery of depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise.

To ensure a safe, punctual, reliable, and cost-effective delivery of services through robust and fair management of the team.

Support the Operations Manager to deliver a highly skilled and trained workforce through driver engagement and compliance with operational policies and procedures.

Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself.

Working Hours

You will be required to work any 5 days over 7, completing a mixture of early, middle and late shifts.

Responsibilities

  • To carry out return to work interviews.
  • Conduct thorough fact-finding investigations into incidents, complaints, and operational issues, ensuring outcomes are evidence-based, documented, and in line with company policies.
  • To ensure all drivers are inducted effectively.
  • To ensure that staff welfare issues are dealt with effectively.
  • To manage your direct reports in accordance with Rotala policies, standard operating procedures, and all relevant legislation To support the Operations Manager in delivering agreed plans and budgets, including established level of service and service quality Ensure that the Operator’s Licence undertakings are adhered to.
  • Support the Operations Manager to ensure staff planning at the depot meets the operating requirements of the business.
  • Ensure an effective working relationship with recognised trade union representatives and officials
  • To support the Operations Manager to manage and plan collision reduction and staff/passenger injury reduction.
  • To ensure the effective management of Incident Prevention.
  • To manage and deliver agreed key performance indicators.
  • To ensure positive working relationships are maintained between operations, commercial and engineering functions.
Essential Qualifications
  • PCV licence holder.
  • GCSE Maths and English.
Competencies
  • Reliable, conscientious with the ability to take ownership of issues.
  • Self-motivated with a positive “can do” attitude to all tasks.
  • Effective communication skills, both written and verbal.
  • Excellent knowledge and understanding of Microsoft Office.
  • Ability to work on own initiative as well as part of a team.
  • Ability to demonstrate a flexible and co-operative approach towards changing business need.
  • Ability to make decisions in accordance with operational process and procedures.
Experience
  • Supervisory experience

What We Offer...

  • A dynamic, supportive team environment.
  • Company benefits including: free travel, pension, uniform, etc.
  • The chance to make a real difference in how our communities move.
Create a job alert for this search

Operations Supervisors -Tividale • Bolton, Greater Manchester

Similar jobs

National Lift & Escalator Operations Lead

City Facilities ManagementManchester, England, GB
Full-time

City Facilities Management is seeking a National Lift Manager to provide leadership and operational oversight of the Lift & Escalator function across the M&S estate.The role leads a team of two Lif... Show more

 • Promoted

Weekend Engineering Supervisor

Danish CrownManchester, England, GB
Full-time

Are you an experienced food production engineer looking to lead a dedicated team and oversee all engineering matters at our Manchester site? What you will be doingAs our Engineer Supervisor, you wi... Show more

 • Promoted

Manufacturing Warehouse Supervisor — Lead Inventory & Ops

Heatrod Elements LtdManchester, England, GB
Full-time

Backer Heatrod in Greater Manchester is seeking a Warehouse Supervisor to oversee daily warehouse and stores operations within a manufacturing environment.You will supervise staff, manage inventory... Show more

 • Promoted

Hybrid Cloud & On-Prem Operations Engineer

bet365 GroupManchester, England, GB
Full-time

Group in Manchester is seeking an experienced Cloud Engineer to support and develop global platforms across on-premise and cloud environments.The role covers installing, managing, and monitoring Ci... Show more

 • Promoted

Operations Manager

DX Network Services LimitedManchester, Greater Manchester, GB
Full-time

Are you the right applicant for this opportunity Find out by reading through the role overview below.You will be friendly, hard-working and love the buzz of getting things done.We love team players... Show more

 • Promoted

Senior Store Operations Leader

Migrate CorpManchester, England, GB
Full-time

Migrate Corp is seeking a highly skilled technologist in Manchester to take on complex responsibilities in architectural design and legacy system maintenance.The ideal candidate will have extensive... Show more

 • Promoted

Senior Operations Leader – HV & Utilities Growth

ATALIAN SERVESTManchester, England, GB
Full-time

ATALIAN SERVEST is looking for a Senior Operation Manager based in Manchester to lead their High Voltage/Utilities business.This pivotal role involves overseeing contracts and ensuring exceptional ... Show more

 • Promoted

Food Shift Lead: Open & Optimize Store Ops

Marks & Spencer PlcAltrincham, England, GB
Full-time

Marks & Spencer Plc in Altrincham is recruiting for a Shift Lead to manage the fill operation before store opening.You will coordinate resources to Serve, Sell and Fill, and act as floor lead in th... Show more

 • Promoted

Legal Costs Supervisor

William James RecruitmentManchester, England, GB
Full-time

Specialist Costs & Insurance - Senior Legal Recruitment Consultant As part of its continued growth and dedication to excellence, the firm is now seeking an experienced Costs Supervisor to lead a hi... Show more

 • Promoted

Rider Compliance Lead - Automate & Scale Global Ops

PVH (Tommy Hilfiger/Calvin Klein)Manchester, England, GB
Full-time

Deliveroo in Manchester, UK is seeking a Rider Compliance Lead to head a 5+ person team and drive global compliance initiatives.The role sits in a hybrid working model and reports into the Rider On... Show more

 • Promoted

Civils Site Supervisor - Water Frameworks

CRLManchester, ENG, GB
Full-time +1

Civils Site Supervisor - Water FrameworksLocation : Covering ManchesterSalary: £20.Excellent Benefits!Contract: Full time, PermanentBenefits: Competitive Salary, 23 days holiday, Pension cont... Show more

 • Promoted

Store Experience & Operations Lead

RetailManchester, England, GB
Full-time

Sainsbury's in the United Kingdom is seeking a Lead Customer Experience Manager to drive store performance and lead managers to deliver exceptional customer service across all touchpoints, includin... Show more

 • Promoted

Operations Manager

Impact Food GroupManchester, Greater Manchester, United Kingdom
Full-time

Dolce ( Part of Impact Food Group ) .Manchester / Blackburn / Oldham .At Impact Food Group, we’re more than just a school caterer.We’re on a mission to create a positive food culture and help more ... Show more

 • Promoted

Site Operations Lead - Data-Driven Growth & Automation

AIOSBlackburn, England, GB
Full-time

AIOS is seeking a Site Operations Lead for Bolt Pharmacy in Blackburn, England.This full-time, on-site position requires strong leadership skills to drive operational performance and team building.... Show more

 • Promoted

Senior Operations Manager -HV

ATALIAN SERVESTManchester, England, GB
Full-time

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn.We deliver innovative, award-winning services within facilities management, hard... Show more

 • Promoted

Operations Director & Lead Developer — Platform & Payments

ContentManchester, England, GB
Full-time

Content seeks an Operations Director & Lead Developer to oversee the Wonderful fundraising platform's operations and development.This role involves the responsible management of technical and opera... Show more

 • Promoted

Strategic Operations Leader

The FISER GroupManchester, England, GB
Full-time

An international consulting firm is seeking a high-impact operator to drive strategic alignment and operational excellence.This newly created role involves collaborating with the COO and UK departm... Show more

 • Promoted

Business Operations Engineer

DevManchester, England, GB
Full-time

Business Operations report into Booking.Core Infrastructure , but deal with operational matters for the Trips business Unit.The Trips business unit are the ones who empower people to get where they... Show more

 • Promoted

Hospitality Tech Leader — Operations & Guest Experience

Individual RestaurantsManchester, England, GB
Full-time

Individual Restaurants seeks a senior IT leader to oversee technology strategy and operations across our multi-site hospitality group.You’ll lead IT operations, support teams, and drive continuous ... Show more

 • Promoted

North & Scotland Regional Operations Leader

Compass Group UK & IrelandManchester, England, GB
Full-time

A leading catering company is seeking a Regional Operations Director for North & Scotland.This role involves leading operational performance, strategic direction, and client partnerships across var... Show more