About the Role
· To provide business assurance in both operational & legal compliance, ensuring any issues, exposure and concerns are appropriately communicated and addressed · The development and maintenance of safe and legal policies and procedures, that deliver best practice standard operating procedures for all areas listed within scope · Ensuring that all resorts are fully aligned to common SOP’s. · To support delivery of highest guest experience, through providing resorts teams with clear, defined ways of working, supporting materials and guidance. · Drive ongoing development of CAFF, identifying opportunities to improve processes and efficiencies resulting in reduction in problems reported and increased problem resolution. · Develop and deliver all department Brand Standards · Working with Butins marketing team, ensure the guest communications relating to overall operation is accurate, informative, and supports guest experience · Map ways of working and ‘tools to do the job’ process across all departments · Ensure Tech and IT are aligned to ways of working and support resort teams to deliver the guest experience · Consistently seek out improved ways of working with a Lean thinking mindset and map/update all collateral · Complete operational reviews and ensure we learn to continually evolve and improve our ways of working · Identify and develop training material requirements and support packages, and support delivery of material alongside training teams · Work with the training teams to ensure that technical & operational competency is maintained to highest standard and up to date. · Work alongside Capex planning to ensure any design is tested and ways of working tools/equipment mapped and implemented · Be the operational focus and support for all Capex projects and develop and maintain strong relationships · Work with procurement to manage department supplier base and ensure all systems and documents are updated · Ensure we are safe and secure at all times – manage all H&S processes with new products or business partners · Manage all PPE and safety requirements for resorts · The development and maintenance of safe and legal policies and procedures, that deliver best practice standard operating procedures for all areas listed within scope · To provide business assurance in both operational & legal compliance, ensuring any issues, exposure and concerns are appropriately communicated and addressed · To introduce and maintain a group of 3rd party specialists to create an expert knowledge and support infrastructure. · Represent business in relevant specialist bodies to ensure we maintain relevant awareness; legislation changes and external influences · Working alongside Butlins IT department, evolve the guest & team journeys to ensure simple & effective, ways of working through technology. · Create effective communication channels to all stakeholders across resort About You ·Experienced in a leadership role in large scale Accommodation/Guest Services or Resort Safety sector. Front line operational experience with proven delivery track record. Previous experience of developing and implementing effective operating policies, procedure and ways of workingIdeally have experience of supporting and influencing multi-site locations Demonstrable success in influencing teams to success in Managing performance. Delivering compliance. Improving guest experience. Reducing problems and risk. Communicating to large scales teams Relationship management of external partners Ability to manage key priorities and adapt quickly to change.Ops Support Partner - Accommodation, Guest Services, Resort Safety & Facilities • Hemel Hempstead, Hertfordshire
Pertemps Stoke on Trent is seeking a Technical Coordinator to support their prestigious client in Stoke-on-Trent.The role involves coordinating technical tasks, delivering high-quality administrati... Show more
A leading employment agency is seeking an Operations Support Administrator to enhance supply chain processes and manage logistics operations.The ideal candidate will have over 3 years of experience... Show more
Commercial Operations & Revenue Insights Manager:.Architect a data-driven revenue engine in a mission-led SaaS environment.Are you a SaaS Operator who understands that high-performing sales tea... Show more
Interim Operations Support Manager.This fixed-term opportunity offers real scope to make a visible difference where it matters most.Home Managers and the wider regional team, combining operational ... Show more
Recruit4Mum is looking for an experienced Portering Lead in Watford to manage multi-site logistics services.This role encompasses overseeing portering, waste management, and grounds upkeep.The idea... Show more
This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field!.Join us as our new Operational Support Assistant a... Show more
When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Due to the natur... Show more
We are recruiting on behalf of a luxury country house hotel and spa set within beautiful countryside just outside London.Our client is seeking an experienced and driven Rooms Division Manager to jo... Show more
Paywall and Sales Operations Lead.I’m currently working on an exciting Paywall & Sales Operations Lead role with a fast-growing Creator Marketing Agency based in Surbiton.Salary: £3... Show more
Treatment Coordinator (TCO) – Full Time | Permanent.You will play a pivotal role in converting consultations into treatments, driving revenue, and delivering an exceptional patient journey.Ma... Show more
Operational Support Specialist.Hybrid working, with collaborative days in our office.Support and investment in your personal development.Employee Assistance Programme and Mental Health First Aiders... Show more
A global facilities management company is seeking an Operations Support Administrator in Sunbury-on-Thames, United Kingdom.The role involves supporting the Planning and Dispatch teams with various ... Show more
A healthcare service provider in Harrow is seeking a Portering & Helpdesk Manager to lead and develop a large frontline healthcare team.This operational leadership role is crucial for ensuring smoo... Show more
The following information aims to provide potential candidates with a better understanding of the requirements for this role.Phillips Funeral Directors, St Albans.We're looking for a compassionate ... Show more
Location: Leatherhead - Clements House.To be considered for an interview, please make sure your application is full in line with the job specs as found below.Salary: £25,179 - £32,203 per annum.Thi... Show more
A leading Parking solutions company in Uxbridge is seeking an experienced Operational Support Manager.The candidate will ensure operational requirements and service level agreements are met.Respons... Show more
Field based (working from a clinic 5 days a week).Manager/ Experienced Professional.The Ops Support Manager is the key liaison for day‑to‑day clinic operations, ensuring timely resolution of issues... Show more
Hays is delighted to be supporting our client in recruiting a Recovery Coordinator to join their Opiate Service team on a 3-month contract.This is an excellent opportunity for an experienced practi... Show more
