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Sodexo
Patient Catering SupervisorSodexo • Stoke-on-Trent, England, United Kingdom
Patient Catering Supervisor

Patient Catering Supervisor

Sodexo • Stoke-on-Trent, England, United Kingdom
6 days ago
Job type
  • Full-time
Job description

Job Description

Healthy outcomes start with positive patient experiences.

  • 38.5 Hours / 4 on 4 off rolling rota / 08:00-20:00
  • £14.64 per hour
  • Employee recognition scheme / Flexible Benefits / Blue Light Card / Perks
  • Holidays
  • Location is Royal Stoke Hospital

Job Introduction

You care for our patients. We care for your career.

As a Patient Catering Supervisor at Sodexo, based at Royal Stoke Hospital, you'll take the lead in delivering high-quality catering services in a dynamic healthcare environment. You'll be an inspiring leader, capable of motivating your team in a fast-paced setting while maintaining a sharp eye for detail. With strong communication and organisational skills, you'll help us put people at the heart of everything we do - delivering outstanding service to patients, staff, and visitors alike. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you'll do:

  • Communicate effectively with colleagues to support daily duties and catering service delivery
  • Use computer systems for payroll, ordering, and management tasks
  • Complete and oversee all required daily and weekly documentation
  • Follow established procedures and elevate issues to management when necessary
  • Supervise, train, and ensure front‑line staff adhere to working standards
  • Manage stock through ordering and control in line with company policy
  • Handle customer queries and complaints professionally
  • Ensure adequate staffing, maintain rotas, and uphold health & safety and allergen management practices

What you bring:

  • Emotional Resilience
  • Understanding of Customer Care
  • Ability to listen and have good communication skills
  • Adaptable and self‑motivated
  • Understanding of Health and Safety
  • Ability to work under pressure
  • Be able to work as part of a team
  • To act on their own initiative and adapt quickly to change
  • Supervise a diverse team without discrimination

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

  • Mental health and wellbeing resources
  • Employee Assistance Programme (including financial/legal advice & personal support)
  • Free health & wellbeing app with 24/7 virtual GP access
  • Discounts on high street brands for you and your family
  • Salary finance tools and financial wellbeing resources
  • Retirement savings plan and life insurance
  • Full training and protective uniform provided.
  • Opportunities to gain experience through learning and development.
  • Cycle to Work scheme & volunteering opportunities.
  • Flexible working and a dynamic team environment
  • Competitive pay

Inclusive Employer Statement

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

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Patient Catering Supervisor • Stoke-on-Trent, England, United Kingdom

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