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Amazon UK Services Ltd.
Area Manager, LCY3Amazon UK Services Ltd. • Dartford, England, GBR
Area Manager, LCY3

Area Manager, LCY3

Amazon UK Services Ltd. • Dartford, England, GBR
30+ days ago
Job type
  • Full-time
Job description
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

Key job responsibilities
Promote a culture of safety and wellbeing
Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Support and lead a team and handle administrative work alongside building and supporting a strong team culture
Analyse performance and suggest process improvements to optimise work and improve customer service
Collaborate with other managers to standardise shift processes

A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

BASIC QUALIFICATIONS

- - Bachelor's degree or equivalent qualification in business, operations, logistics, supply chain or a related field
- - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- - Experience managing, motivating, and influencing team behaviors
- - Experience demonstrating problem solving and root cause analysis
- - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- - Experience within a distribution center, logistics, or manufacturing environment

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Area Manager, LCY3 • Dartford, England, GBR

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