Change of Tenancy Administrator

• Location: Hatfield
• Job Type: Full-time, Office Based
• Working Hours: Monday to Friday, 35 hours per week

Role Purpose:

My client is looking for a Change of Tenancy Administrator who will provide essential support to the debt collection operations team by managing tenancy-related contractual documentation and ensuring accurate record-keeping. This role involves handling change of tenancy contracts, verifying documentation, obtaining signatures, and maintaining compliance through proper filing and CRM updates.

Supporting the Change of Tenancy department, you will also investigate, assess, approve, or reject requests based on requirements met, this will incorporate Inbound and outbound communication as well as email to ensure we deliver the right outcome promptly.

Key Responsibilities:

• Contract Management:
  • Process change of tenancy agreements and related contractual paperwork.
  • Review documents for accuracy, completeness, and compliance with company policies.
  • Ensure all required signatures are obtained and validated.
• Document Control:
  • Upload and maintain accurate records in the CRM system and digital filing platforms.
  • Track and monitor contract status to ensure timely completion.
  • Maintain confidentiality and data protection ...