Premium Airfreight Coordinator

Job Description

As an Airfreight Coordinator, you will be responsible or arranging the fastest possible transportation solutions for time sensitive shipments, ensuring they move efficiently y via the next available flight whilst maintaining exceptional communication with customer, airlines and internal teams.

Duties will include but are not limited to:

• Assisting with the global expansion of the Time-Critical Airfreight department
• Coordinate and manage premium airfreight shipments from origin to destination, including same-day and next flight-out services
• Booking and execution of daily Premium Airfreight shipments (NFO) from initial enquiry through to completion
• Liaise with airlines, handling agents and providers to ensure smooth shipment movement
• Work closely with the wider operations team to deliver high-quality service under tight deadlines
• Be the go to contact person for customers and business development
• Provide clear and timely updates to customers regarding shipment status
• Attend trade fairs and events to represent the company and increase brand awareness

Qualifications

• UK-based freight forwarding experience (air freight import/export operations) - essential
• Understanding of air cargo operations and airline booking processes
• Experience coordinating with airlines, ground handlers and trucking providers
• Ability to manage time-critical shipments with tight deadlines and operational pressure
• Familiarity with air freight documentation such as AWB, manifests, and export documentation
• Strong communication skills for client interaction and supplier coordination
• Experience outside the UK market, particularly exposure to international air freight operations - desirable
• Dangerous Goods certification or prior DG handling knowledge - desirable

** Standard working hours 0900 - 1730 - once training has been completed there will be a requirement to participate in an on-call weekend rotation and ocassional evening shifts to accommodate coverage aligned with U.S operations hours**

Additional Information

• 22 days holiday per year (increasing to 25 after 1 year) and with length of service
• Free breakfast, lunch and snacks in our onsite canteen "The Hangar"
• Free onsite gym with weekly classes
• Private healthcare and pension
• 2x charitable "giving back" days per annum
• Cycle to work scheme