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The Portfolio Group
Night CounsellorThe Portfolio Group • Nationwide, Nationwide, UK
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Night Counsellor

Night Counsellor

The Portfolio Group • Nationwide, Nationwide, UK
30+ days ago
Job type
  • Full-time
Job description

£(phone number removed) FTE DOE. plus £3k night allowance Remote position. Must be able to attend training induction in Manchester Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competen...

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Night Counsellor • Nationwide, Nationwide, UK

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