Master Reformer Pilates Instructor

About Ten

At Ten, we help people move better and live longer well. We are a Pilates led health and wellness business built around our Circle of Care. This means our clients are supported at every stage of their journey, from pain and rehab to strength, confidence, and long term results.

Our studios bring together Reformer Pilates, Physiotherapy, Clinical Exercise, and Massage in one place. We work as one team, sharing knowledge and supporting each other so our clients receive truly personalised care.

About the role

We are looking for a Master Trainer to join our London studio team and play a key role in developing, supporting, and inspiring our Trainers.

This is a leadership role within the studio environment. You will lead from the front by delivering excellent classes and personal training sessions, while also mentoring Trainers, supporting their development, and ensuring our studio standards remain exceptional.

You will help Trainers learn how to teach The Ten Way, supporting them to deliver safe, effective, and engaging classes while maintaining the high standards our clients expect.

Working closely with the Head of Fitness, Operations team, and Ten Academy, you will contribute to Trainer education, assessments, and continuous development across the business.

This role is ideal for an experienced Reformer Pilates professional who enjoys coaching others, raising standards, and being a positive role model within a high performing team.

Your responsibilities

Trainer leadership and development

• Mentor and support Trainers within your studio to help them grow and succeed
• Support new Trainers as they integrate into the studio and the Ten community
• Provide feedback, guidance, and coaching to help Trainers develop their teaching skills
• Identify development opportunities and support Trainers through their learning journey
• Escalate performance or behavioural concerns where appropriate

Class delivery and client experience

•Deliver one to one sessions on the Reformer or in the gym, based on client needs
•Carry out thorough initial assessments and ongoing reviews
•Design progressive and goal focused programmes that align with The Ten Way
•Support clients with long term consistency, confidence, and results

Client care and The Ten Way

• Deliver high quality Dynamic Reformer Pilates classes aligned with Ten programming
• Provide one to one training sessions where required
• Lead by example in class delivery, professionalism, and client care
• Create engaging, safe, and motivating environments for client

Studio standards and operational excellence

• Help maintain high studio standards across safety, cleanliness, and presentation
• Ensure Trainers follow studio processes and health and safety procedures
• Support the studio team in delivering a seamless client experience
• Build strong relationships with clients and act as a visible leader within the studio

Circle of Care and teamwork

• Work collaboratively within our multidisciplinary team including Physiotherapists, Clinical Exercise Specialists, Trainers, and Massage Therapists
• Promote the Circle of Care approach by supporting appropriate referrals across services
• Help integrate Trainers, Front of House, and clinical teams into one supportive studio culture

Ten Academy and education

• Support Ten Academy by assisting with Trainer education and assessments
• Deliver Academy modules or internal training when required
• Provide ongoing CPD sessions to support Trainer development
• Contribute ideas to improve Ten Academy and training pathways
• Stay up to date with industry trends and competitor offerings

Business support and studio presence

• Represent Ten professionally within the studio and local community
• Support recruitment days, Trainer interviews, and onboarding where required
• Work with marketing when needed on events, content, or studio promotion
• Help identify opportunities to strengthen the studio community and grow the business

What you will bring

Essential skills and experience

• Certified Reformer Pilates qualification from a recognised provider such as STOTT, BASI, Body Control, Polestar, Club Pilates, Exhale, HFE, APPI, Balanced Body, FRAME, YMCAfit, Future Fit, or Virgin Active Academy
• Minimum 3 years experience teaching Reformer Pilates
• Experience teaching Reformer based group exercise classes
• Strong understanding of movement, form, and anatomy
• A genuine passion for working with clients and supporting them to progress safely and confidently
• Excellent communication and interpersonal skills, with a love for building long term client relationships

Desirable qualifications and background

• Level 3 Personal Training qualification
• Background in biomechanics, rehabilitation, or postural correction
• Experience delivering internal training or CPD sessions
• Experience working within a premium studio or multidisciplinary environment

Why join Ten

At Ten, this role offers more than just a timetable.

• Full time role with stability, 40 hours per week and a consistent schedule
• Competitive salary with the opportunity to earn additional commission
• Loyal and engaged client base across London
• Premium studio environments with high quality equipment
• True multidisciplinary team supporting both your development and your clients outcomes
• Ongoing CPD, internal training, and brand led education

We also look after our people.

• Free Ten classes, subject to availability
• 50% discount on Physiotherapy and Massage treatments

• 30% discount on Retail products
• Cycle to Work scheme

Additional benefits.

• Access to the Health Shield cash plan for everyday healthcare costs
• £200 referral bonus for successful employee referrals
• Increased annual leave with length of service
• One month unpaid sabbatical after five continuous years with Ten

If you are an experienced Reformer Pilates professional who enjoys leading, mentoring, and raising standards, and you want to be part of a business that genuinely values quality movement and people development, we would love to hear from you.