Located on Balham High Street, The Hagen & Hyde is our beautiful drinking hole and late night mainstay for South London. A gorgeous, towering bar is there to cater to all your hearts desires whether it's the standard lets-grab-a-drink-after-work pint, or the 'do you have coffee tequila? Whether its brushing up on politics knowledge (or quite frankly, trying to make sense of it all) for our pub quiz or dusting off your dancing shoes for Friday night, we've got you. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? *What's it all about : * * Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality * Able to take responsibility for your team on shift to ensure service standards and safety / security expectations are all met to the highest of standards * Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience * Able to deal with customer queries quickly and professionally * Always willing to learn new skills and explore opportunities, be approachable and encourage ideas * Able to support the Management team to deliver set goals * Able to promote and market the venue, private hire spaces and events as appropriate to our customers * * What's in it for me : * Competitive rate per hour + tronc * Be part of a brand new opening * Training and development * Career progression and promotion opportunities with regular new openings around the corner * Get out and about, you automatically get discounts across all our pubs, bars and restaurants * Team trips, regular incentives and socials - a fun, family atmosphere * Employee Assistance Programme (EAP) to support you across those tough times * Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral * Birthdays are for celebrating, so have the day off on us * Cycle to work scheme * Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants * End-of-Year Annual Staff Party & Prize draws! *Interested in hearing more?* Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - Hagen & Hyde • London, London, United Kingdom
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