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Covent Garden Hotel
Host/HostessCovent Garden Hotel • London, United Kingdom
Host/Hostess

Host/Hostess

Covent Garden Hotel • London, United Kingdom
11 days ago
Salary
£17.00 hourly
Job type
  • Part-time
Job description

Are you
passionate about hospitality and love making guests feel special? Firmdale
Hotels invites you to be the welcoming face of our esteemed Covent Garden Hotel
restaurant.

Firmdale
Hotels is a collection of luxury boutique hotels in London and New York,
renowned for our unique design, warm atmosphere, and exceptional service. Our
commitment to excellence and attention to detail has earned us numerous
accolades and a loyal following of discerning guests.

As a Host at
Covent Garden Hotel, you will be the first point of contact for our guests,
setting the tone for their dining experience.



Responsibilities:



  • Greeting
    and seating guests with a friendly and welcoming demeanour
  • Building
    and maintaining positive relationships with guests
  • Managing reservations
    and ensuring an efficient flow of guests
  • Assisting
    with special requests and accommodating guest needs
  • Collaborating
    with the restaurant team to provide seamless service


What you Need:



  • A genuine
    passion for hospitality and delivering outstanding customer service
  • Excellent
    communication skills and the ability to connect with people effortlessly
  • Enthusiasm,
    warmth, and a positive attitude
  • Keen
    attention to detail and a proactive approach to tasks
  • Previous
    experience in a similar environment is a plus, but not essential

What
We Offer:




  • Competitive hourly rate of £17.00 - £18.00 inclusive of service charge.
  • Access to Wagestream our
    financial wellbeing app. Stream your accrued earnings before pay day,
    benefit from everyday savings and real time financial coaching.
  • Health cash
    plan (including contributions towards dental, optical, alternative
    and complementary therapies)
  • Discounted cinema tickets,
    gym membership, travel, retailers and restaurants
  • Complimentary meals on shift
  • Referral bonus scheme for
    recommending top talent
  • Flexible scheduling without
    split shifts
  • Dry cleaning service for
    work attire and discounted personal dry cleaning
  • Enhanced holiday allowance
    based on length of service
  • Season ticket loan for
    convenient commuting
  • Ongoing training,
    professional development, and fully funded English lessons
  • Regular social events, team
    activities, and fitness sessions
  • Benefits like cycle to work
    scheme and annual long service awards
  • One allocated paid day per
    year for volunteering work
  • Exclusive discounts at
    Design Hotels, staff sales, spa discounts, and product perks
  • And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.

We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:

  • Proud winners of
    The Times Best Places to Work for both 2024 and 2025

  • The Kings Award for Enterprise 2024 for
    outstanding contribution to International Trade

  • Manager of the Year – Helle Jensen –
    Cateys 2024

  • Food & Beverage Manager of the
    Year - Pedro Paulo - Hotel Cateys 2024

  • Hotel Chef of the Year Finalist - Jamie
    Atkinson - Hotel Cateys 2024

  • Haymarket Hotel & The Soho Hotel –
    One AA Rosette for Culinary Excellence and AA Breakfast Award 2025

  • Covent Garden Hotel – One AA Rosette for
    Culinary Excellence 2025

  • Dorset Square Hotel – AA Breakfast Award
    2025

  • Ham Yard Hotel, Covent Garden Hotel and
    Haymarket Hotel – Two Michelin Keys 2024

  • Charlotte Street Hotel, The Soho Hotel,
    Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024

  • Ham Yard Hotel - two AA Rosettes for
    Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
    Breakfast Award

  • Dorset Square Hotel – One AA Rosette for
    Culinary Excellence, The Potting Shed, 2024

  • Warren Street Hotel - Travel &
    Leisure ‘IT List’ best hotels in the world

  • Whitby Hotel, Crosby Street and Warren
    Street - Michelin keys

  • Number Sixteen - Best Boutique Hotels in
    London, The Times, 2024.









You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/

If you are
passionate about hospitality and delivering exceptional guest experiences, we
would love to hear from you. Join Firmdale Hotels and be part of something
extraordinary.

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.





In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.

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Host/Hostess • London, United Kingdom

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