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Pillarangel Limited - Parent
Head Waiter/WaitressPillarangel Limited - Parent • London, United Kingdom
Head Waiter/Waitress

Head Waiter/Waitress

Pillarangel Limited - Parent • London, United Kingdom
2 hours ago
Salary
£17.00 hourly
Job type
  • Full-time
Job description

Head
Waiter/Waitress – Join the Team at Pillar Hall

Join the team at Pillar
Hall, an exceptional restaurant & events venue located within the iconic
Olympia in West London.

We are looking for an
experienced, confident and passionate Head Waiter/Waitress to join our
Front of House team. Start date: September 2026.

Located within the
stunning Grade II listed Pillar Hall, our restaurant Idalia celebrates
exceptional British produce, delivered with outstanding service and attention
to detail.

The ideal candidate will
be a natural hospitality professional with strong leadership skills, excellent
attention to detail and a genuine passion for creating memorable guest
experiences. You will play an important role in leading the floor team, maintaining
high service standards and supporting the management team with the smooth
day-to-day running of the restaurant.

Key Responsibilities


  • Lead by example and deliver warm,
    professional and attentive service to all guests.

  • Support the management team with the
    day-to-day running of the restaurant floor.

  • Lead and coordinate the Front of House
    team during service, ensuring smooth and efficient operations.

  • Maintain consistently high standards
    of service, presentation and guest experience.

  • Ensure the team has excellent
    knowledge of the food and drinks menus, including ingredients and
    allergens.

  • Confidently make recommendations and
    guide guests through our food and beverage offering.

  • Anticipate guest needs and ensure a
    seamless and memorable dining experience.

  • Support the training, development and
    motivation of junior Front of House team members.

  • Work closely with the kitchen, bar and
    management teams to ensure effective communication throughout service.

  • Assist with the delivery of private
    events and functions when required.

  • Handle guest enquiries, feedback and
    requests professionally and effectively.

  • Ensure all health & safety, food
    hygiene and company procedures are followed.

Requirements


  • Previous experience as a Head
    Waiter/Waitress, Senior Waiter/Waitress or in a similar supervisory Front
    of House role within a quality restaurant or hospitality environment.

  • Strong leadership skills with the
    confidence to guide and support the team during service.

  • Excellent communication and
    interpersonal skills.

  • Warm, confident and professional
    personality.

  • Strong knowledge of restaurant service
    standards and procedures.

  • Good knowledge of food, wine and
    beverages.

  • Excellent attention to detail and
    organisational skills.

  • Ability to remain calm, organised and
    professional in a fast-paced environment.

  • Highly motivated, proactive and
    enthusiastic with a positive, hands-on approach.

  • A genuine passion for hospitality and
    delivering exceptional guest experiences.

  • Must have the legal right to work in
    the UK.

The Role


  • £17.00 per hour.

  • 40-hour contract.

  • Monday to Sunday operation.

What We Offer


  • Opportunities for career growth, with
    internal training and succession plans supporting progression within the
    business.

  • 28–30 days’ holiday per year,
    increasing with length of service.

  • Uniform provided.

  • Meal on duty.

  • Employee reward programmes and
    long-service awards.

  • A fun, professional and dynamic
    working environment.

  • The opportunity to develop your
    leadership skills within an exciting and growing hospitality group.

  • The opportunity to work in one of West
    London’s most iconic venues.

If you think you might be
the person we’re looking for, we’d love to hear from you. Get in touch and tell
us a little about yourself and why you’d like to join the Pillar Hall team.













































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