Main responsibilities
Receive payments and issuing receipts and keeping track of all cash and credit transactions
Reconcile cash drawers and sales receipts.
Maintain clean and tidy till area
Processing transactions in a busy environment (cash and pdq handling handling float performing regular cash checks to ensure accuracy closing of the tills at the end of the day);
Enrolling clients in the CRM data base: working with the selling teams to ensure client codification and data capture are within the set targets;
Answering stores phone in a professional and brand-appropriate manner and directing queries to the right channels;
Assisting with updates to the online catalogue to facilitate virtual selling by ensuing correct prices have been uploaded and pictures of the styles in stock.
Competencies and Experience Required:
Customer service skills
Accuracy in in reconciling sales receipts
Excellent communication skills both written and verbal
Fluent English
Additional languages would be beneficial
Demonstrable sales skills
Knowledge and understanding of the luxury market customer service and fashion
Successfully able to handle multiple demands and competing priorities
Seeks opportunities to be proactive and pre-empt client needs
Demonstrates respect and politeness and regularly exceeds customer expectations
Shows innovation and initiative in setting customer care standards
Personal Attributes:
Enthusiastic self-confident and self-motivated
Understand and represent the luxury lifestyle image of Jimmy Choo
Professionalism is maintained under all circumstances
Prepared to go the extra mile to achieve targets
The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at
Cashier, Bicester Village UK • Oxford, England, UK
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