Property Management Administrator

Job Title: Property Management Administrator

Location: McCarthy House, Yeoman Road, Ringwood, BH24 3FA

Hours: 37 Hours per week, Monday to Friday

Churchill Sales & Lettings is a highly successful and progressive national retirement estate and letting agency which forms an integral part of the Churchill Living group of companies. We pride ourselves on providing a first-class customer experience by ensuring our customers are supported at every step of the selling and letting process. We have exciting growth plans for the future and are looking for a Property Management Administrator to join us on our journey.

This is an office based, Monday to Friday position.

About the role

Churchill Sales & Lettings is a rapidly growing retirement estate agency. The Property Management Administrator will report into the Lettings Manager and work closely with the wider Sales & Lettings team, as we continue to build our retirement resale and rental business throughout the UK. You will be responsible for managing the portfolio of rentals throughout the country, and as the department is growing, support colleagues where required, to enable a higher level of business to be achieved.

Main responsibilities:

• Organising property maintenance and repairs visits, liaising with tenants, landlords and contractors
• Building long term relationships with potential and existing landlord’s, tenants and contractors
• Management of a portfolio of retirement properties including maintenance, property visits, negotiating tenancy renewals and rent increases
• Coordinating tasks such as move ins, move outs, inventories and mid-term inspections
• Emailing tenancy agreements & registration of tenancy deposits
• Managing deposit disputes
• Managing queries in relation to subletting and permissions
• Utilising a CRM system for property management, accurately recording calls and communications
• Ensuring properties remain compliant and up-to-date with the latest legislation
• Maintain customer databases, schedules and reporting documents
• Assist in the compilation of reports as required
• Type letters, emails and other correspondence
• Ensure that all work you do is compliant with the relevant property agency legislation

In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by the Lettings Manager.

Qualifications, training & experience

• It is essential that the team member enjoys and has proven experience of working in the property industry
• Excellent computer skills (specifically Word, Excel and Outlook)
• Excellent organisational skills and the ability to multitask
• Self- motivated, responsible, proactive and likes to lead by example
• Cheerful under pressure and enjoy working as part of a team
• Excellent communication skills
• Eager to learn and take on new challenges

About You

This role is perfect for a motivated, organised, and experienced property management professional who is looking to join a forward thinking, supportive company with a strong desire for expansion. Our new Property Management Administrator will be able to communicate effectively, be driven to achieve, and exceed, both individual and team targets, and willing to go the extra mile to support our buyers and sellers.

You will have excellent computer skills, and be able to manage and prioritise your workload at all times

The ideal candidate will have previous experience working within a similar property focused organisation, ideally in a Property Management role, or similar, and be able to demonstrate a sound knowledge of current property legislation.

Plus…….did we mention its Monday to Friday only!

Your benefits

• Competitive salary plus commission
• Annual Holiday entitlement of 24 days + Bank Holidays
• A day off on your birthday
• Life Assurance
• Eye care reimbursement
• Land introduction bonus
• Colleague Introduction reward scheme
• Pension Plan

About us

Churchill Sales & Lettings is an integral part of the Churchill Living group of companies.

Churchill Living is the fastest growing company in the UK retirement house building sector. A family-run, privately-owned business with ambitious growth plans for the future.

They pride themselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.

Churchill have won a host of awards; including being recognised by The Sunday Times as the 3rd Best Company to Work For in the UK and were the first ever retirement living specialist to be crowned overall 'Housebuilder of the Year' by the WhatHouse? Awards.

Join the Churchill family and be part of an ambitious and successful business who value and appreciate their people. Apply today!

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