Bid Coordinator

Responsibilities

• To own and manage the end-to-end bid process, ensuring submissions are delivered on time, fully compliant, and aligned with client requirements and internal governance. To act as system owner for the bid management platform (Loopio), ensuring content is accurate, well-structured, version-controlled, and continuously updated (including by Content Owners) with lessons learned and best practice. To plan, schedule, and coordinate all bid activities, including kick-off meetings, progress reviews, approvals, and final submission. To liaise with internal stakeholders (Sales, Marketing, Design, Senior Management, Finance, Legal, Project Management, Service, and Health & Safety) to secure timely inputs and ensure submissions are accurate and complete. To maintain and improve the central bid content library, embedding feedback and updating case studies, success stories, and company information to reflect the latest capability. To provide quality assurance across all submissions, checking alignment with evaluation criteria, governance processes, and brand standards. To support the creation of non-technical content and coordinate technical inputs, ensuring a consistent and compelling narrative. To monitor progress daily, identify risks or bottlenecks early, and drive resolution to keep bids on track. To coordinate structured post-bid reviews and wash-ups, capturing lessons learned and consolidating data to drive continuous improvement. To implement and promote best practice in bid management, ensuring clear communication of process, responsibilities, and expectations across the team. To reduce the cost to bid and improve efficiency by optimising workflows, reusing high-quality content, and streamlining processes.

Contacts & Interfaces

• Sales & Marketing System Design Service & Maintenance Finance Project Management and Delivery Technical and Professional Services Technicians (PST) Senior Management Team (SMT) Client Success SHEQ

Your Experience

• Proven experience in bid management, proposal support, or a similar structured process role Demonstrable understanding of the end-to-end bid process, with the ability to manage multiple concurrent submissions Experience managing and maintaining bid libraries/content management systems (e.g. Loopio or equivalent), including version control and continuous improvement Strong organisational and time-management skills, able to plan, prioritise and deliver to tight deadlines Ability to coordinate multiple stakeholders across departments, including senior leaders High proficiency in Microsoft 365 (Word, Excel, PowerPoint) and collaboration tools (SharePoint, Teams) Understanding of compliance and governance requirements within a bid process (mandatory requirements, evaluation criteria, internal approvals) Excellent written and verbal communication skills with exceptional attention to detail Ability to ensure accuracy, consistency and quality across all submissions Continuous improvement mindset – capturing lessons learned and strengthening templates and reusable content over time

Your Qualifications

Essential:

• Strong working knowledge of technology-led solutions and formal tender processes GCSEs (or equivalent) including English and Maths (or equivalent demonstrable competency) Commitment to ongoing professional development

Desirable:

• Bachelor’s degree (or equivalent experience) APMP Foundation/Practitioner (or commitment to achieve) Project management qualification (e.g. PRINCE2 Foundation, APM PMQ, or similar) Training in quality/compliance systems (e.g. ISO awareness, document control)

Your Key Skills & Competencies

• Bid governance and coordination – runs a structured process from kick-off to submission, keeping owners and deadlines on track Planning and prioritisation – manages multiple live bids and protects quality under pressure Stakeholder management – secures timely inputs from technical, commercial and operational teams, including senior stakeholders Quality and compliance discipline – checks mandatory requirements, evidence, consistency and submission readiness before sign-off Clear written communication – turns inputs into polished, client-ready responses while maintaining accuracy Document and content control – strong version control, templates, naming conventions and audit trail management Continuous improvement through analysis – reviews bid performance and feedback, identifies patterns and root causes, and turns learning into practical improvements (templates, content library, win themes, compliance checks and ways of working) Commercial awareness – understands assumptions, exclusions, risk/clarification points and approvals as part of compliant submissions

Your Aptitudes & Behaviours

• Highly organised and dependable – plans ahead, meets deadlines, and follows through on actions without needing close supervision Calm under pressure – stays focused during peak bid periods and maintains quality when timelines are tight Proactive and solutions-led – anticipates issues early, escalates appropriately, and proposes practical options to keep bids moving Collaborative and approachable – builds positive working relationships across the business and earns timely contributions from others Confident communicator – able to challenge constructively, clarify requirements, and keep stakeholders aligned Detail-driven with pride in quality – notices inconsistencies, checks facts and formatting, and protects the standard of every submission Analytical and improvement minded – learns from results and feedback, identifies root causes, and embeds improvements into templates, content and process Resilient and adaptable – adjusts priorities quickly as bid requirements change, without losing control of delivery Professional and discreet – handles sensitive commercial information with care and integrity Customer focused mindset – thinks from the client’s perspective and helps ensure responses are clear, relevant and easy to evaluate

Additional Information

• Must hold valid driving license UK citizen or valid work permit Security clearances will be applied for when onboarding

Your Growth Opportunities

• Exposure to leading security and technology vendors, including new platforms, product roadmaps and partner resources Experience supporting bids for complex, high-profile estates and world-leading clients across multiple sectors Ongoing solutions training alongside the sales and technical teams to build wider commercial and technical confidence Structured development in bid best practice, including governance, compliance, win themes and response quality Opportunity to work towards professional qualifications (e.g. APMP and related training) with support from the business Development of project coordination skills through managing multiple workstreams, deadlines and senior stakeholders Hands-on experience strengthening our bid library, templates and reusable content – building a recognised centre of excellence Progression through internal mobility

Company Benefits

Working at Reliance means joining an award-winning company that genuinely makes a difference. We combine cutting-edge technology with a team culture built on integrity, agility and trust. You’ll work alongside knowledgeable passionate people who value honesty, collaboration and respect for both customer and colleague.

Your benefits include:

• Competitive base salary Company pension plan Employee healthcare Subsidised dental care plan Subsidised eyecare plan Access to 24-hr online GP Company sick pay Reduced Gym membership 25 days holiday plus Bank holidays and 1 charity day per year Employee Recognition program Employee referral scheme Training & Accreditation opportunities Access to Boost works Long Service Awards Regular Social Events Free onsite parking with electric charging points

Our Commitments

Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Reliance High Tech recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law. If you’re looking for a role where your ideas are valued, your impact is visible and your work truly matters, this is where your next chapter begins.