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Turner & Voce
Vehicle Service AdvisorTurner & Voce • Burton-On-Trent, Staffordshire, UK
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Vehicle Service Advisor

Vehicle Service Advisor

Turner & Voce • Burton-On-Trent, Staffordshire, UK
30+ days ago
Job type
  • Full-time
Job description

The Role

We are looking for an experienced Vehicle Service Advisor to be the link between our customers and workshop team.

This is an exciting opportunity to join a well-established automotive business as they open a brand-new branch. Youll have the chance to play a key role in shaping the customer experience, working closely with the Workshop Controller and having the freedom to bring your own ideas, personality, and creativity to the role.

Rather than being just another number in a large group, youll have the autonomy to make an impact, build strong customer relationships, and help create something special from the ground up.

What Youll Be Doing

  • Welcoming customers and discussing vehicle issues
  • Booking vehicles into the workshop system
  • Preparing service and repair estimates
  • Communicating with technicians about work required
  • Updating customers on progress and costs
  • Ordering parts when needed
  • Managing invoices, payments, and paperwork
  • Supporting warranty claims and service plans
  • Maintaining accurate customer records
  • Delivering excellent customer service at all times

What Were Looking For

  • Experience as a Service Advisor, Automotive Receptionist, or similar role
  • Good understanding of vehicle servicing and repairs
  • Strong customer servi...
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Vehicle Service Advisor • Burton-On-Trent, Staffordshire, UK

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