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First Home Improvement
Customer Service AdvisorFirst Home Improvement • Bury St. Edmunds, Suffolk, UK
Customer Service Advisor

Customer Service Advisor

First Home Improvement • Bury St. Edmunds, Suffolk, UK
25 days ago
Job type
  • Full-time
  • Part-time
Job description

Customer Service Representative - FULL TIME/PART TIME

Due to expansion we are looking for 3 motivated individuals to join our successful Customer Service team, within a well established company. Our ideal candidate would be an individual that has some experience in customer service or marketing. However we do provide full training so experience is not necessary but an advantage.

Responsibilities of the role

  • Communicating either face to face or via telephone to deliver a funding allowance to help update their properties

  • Communicating face to face

  • Engaging with existing customers

  • Promoting the company's services and extras

  • Booking appointments for our services and filing reports of every customer

  • Dealing with questions and queries in order to continuously improve customer care

  • Arranging and booking in service calls if required

Skills and qualifications

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Customer Service Advisor • Bury St. Edmunds, Suffolk, UK

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