Job Overview:
We are seeking a friendly and customer-oriented Bar team member to join
our team. As a Bar team member, you will be responsible for providing
excellent customer service and ensuring a positive experience for our
customers. This position requires strong communication skills, cocktail experience (1-2 years), great customer
service, and the ability to work in a fast-paced environment as part of a team.
Responsibilities:
- Greet customers and offer a hospitable experience for the entirety of their
stay.
- Process customer transactions accurately and efficiently using the
point-of-sale system.
- Take food and drink orders confidently.
- Make Cocktails
- Handle customer complaints or concerns in a professional and courteous
manner.
- Collaborate with other team members to ensure smooth service.
Experience:
- Previous experience in a customer service role is required
- Knowledge of hospitality industry is required
- 1-2 years bartending, and experience with cocktails.
- Understanding of food safety regulations is desirable
Skills:
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Friendly and approachable demeanor with a customer-centric mindset
- Problem-solving skills to address customer issues effectively
If you are looking for an opportunity to work in a friendly
independent company, with potential to progress and have a passion for
providing exceptional customer service, we would love to hear from you.
Job Types: Part-time, zero-hour contract
Benefits - Employee discount
Weekend shifts required - 1-2 shifts per week with potential for more over summer holidays.
FOH Team Member • West Sussex, United Kingdom
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