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AVASK
Debt Collection SpecialistAVASK • England, United Kingdom
Debt Collection Specialist

Debt Collection Specialist

AVASK • England, United Kingdom
30+ days ago
Salary
£35,000.00 yearly
Job type
  • Full-time
Job description
Role: Debt Collection Specialist Salary: £35,000 Location: Southampton (hybrid) 3 days in office ‘To inspire the world’s entrepreneurs’ AVASK Accounting & Business Consultants are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses. AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant. Due to continued growth AVASK are now looking to recruit a Debt Collection Specialist to provide support to the Credit Control Department. Debt Collection Specialist the role: Effectively manage personal workload to achieve individual and team objectives. Analyse client accounts to identify early signs of financial stress and determining the probability of default. Provide risk insights to help the team prioritise workloads. Reporting on their debt level of your portfolio. Conduct daily credit control calls to ensure timely collection of outstanding balances. Draft and send professional correspondence (emails and letters) regarding due and overdue accounts, followed by appropriate phone communication. Process customer payments securely via debit and credit card transactions. Promptly identify, document and follow up customer queries, collaborating with internal colleagues to ensure timely and satisfactory resolution. Support the continuous improvement of credit control procedures and contribute to reducing aged debt. Perform additional administrative or credit control duties as required. Debt Collection Specialist , the person: 3-5 years proven experience in credit control including international collections. Proficiency in an additional language would be desirable (E.g Spanish, German, Italian) Highly developed written and verbal skills with a confident, professional and diplomatic approach to debt recovery. Attention to detail and strong analytical skills. Well versed in Microsoft Office (Excel, Outlook, Word) and quick to adapt to new systems. Experience in using Netsuite (desirable) Self-motivated, reliable, and able to work independently and collaboratively. Debt Collection Specialist , the benefits: 25 days annual leave plus bank holidays Annual leave purchase scheme (up to 5 days per year) Company Pension scheme (Royal London) Cycle2Work Scheme Private Healthcare Insurance (Vitality) Flexible working Regular departmental socials, company wide
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Debt Collection Specialist • England, United Kingdom

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