GSE Technician

GSE Technician – Heathrow The Opportunity Join our dedicated engineering team as a GSE Technician , responsible for maintaining and repairing ground support vehicles and plant equipment to the highest standards for TCR. You will ensure our fleet operates safely, efficiently, and in full compliance with Health & Safety, ISO, and company requirements — helping to keep our operations running smoothly and reliably. Key Responsibilities Carry out repairs and maintenance on vehicles and plant equipment as instructed by the Workshop Supervisor. Perform inspections, brake tests, and smoke tests; report all defects to the Workshop Supervisor before starting repairs or booking parts. Diagnose faults and communicate required work and parts to the Workshop Supervisor prior to commencing repairs. Accurately complete job cards and inspection sheets, updating progress to the current point of repair, and submit them at the end of each shift. Record all non-productive time on the appropriate job card for authorisation. Notify the Workshop Supervisor immediately of any additional work or parts required. Present job cards to the stores team to enable parts supply, and ensure all booked parts are correctly recorded. Report any VOR (Vehicle Off Road) parts requirements without delay. Label and store parts correctly (e.g. warranty items, exchange units) and ensure out-of-hours parts use is properly documented. Notify the Workshop Supervisor as soon as jobs are completed. Quarantine, label, and report defective tools or equipment immediately. Submit accurate manual timesheets at the end of each shift. Outcomes and Key Performance Indicators High standard of repair and maintenance work. Accurate, concise, and timely completion of all job cards and documentation. Consistent use of the time scanning and recording systems. Reliable attendance and adherence to company procedures. Health and Safety Commitment and ISO Compliance Always work safely and responsibly, following all safety rules and procedures. Use PPE and protective devices correctly at all times. Immediately report any accidents, near misses, damage, or unsafe conditions. Cooperate fully with investigations and contribute to continuous safety improvement. Report unsafe or defective tools, equipment, PPE, or working practices immediately. Actively participate in promoting a safe working environment and suggest improvements where appropriate. Comply with the company’s Quality, Health & Safety, and Environmental policies. Follow Safe Systems of Work in line with ISO9001, ISO14001, and OHSAS18001 management system frameworks. Ensure all documentation and services meet ISO9001 requirements. Correctly segregate and identify waste in accordance with ISO14001 obligations. Report all incidents, near misses, and unsafe acts as per Integrated Management System (IMS) procedures. Key Relationships Workshop Supervisor Service Controller Fellow Technicians Management Team Customers Skills and Knowledge Strong mechanical knowledge and understanding of motor vehicle systems. Analytical and numerate with effective communication skills. Customer-focused with a service delivery mindset. Solid understanding of Health & Safety regulations. Experience Experience in vehicle maintenance and repair, preferably within an operational or logistics environment. Proven background in a customer-focused or service delivery role. Qualifications HGV Class 3 licence (desirable) Level 3 Light Vehicle Maintenance and Repair qualification (essential) Forklift licence (desirable) Behaviours Effective communicator able to work with people at all levels. Team player with a proactive, “can-do” approach. Self-motivated, well-organised, and professional. Flexible and adaptable when problem-solving. Committed to delivering quality work and continuous improvement. What We Offer • 6% employer pension contribution. • 3x salary Life Assurance. • Private Medical coverage. • Employee Assistance Programme (EAP). Apply Now Submit your CV to join our dynamic team at Heathrow. Working hours/days/shifts 4 on/4 off; 6am – 6pm On-site role Why we think you will love working with us You’ll join a smart, grounded team that moves fast and backs each other. No egos just results. We show up because the energy’s real. Great conversations, fast decisions, and plenty of fun thanks to our Happiness Team’s regular events and drinks. You’ll grow by doing, shaping what’s next, and being trusted to lead. One team, 30+ countries, shared goals. Work that fits life, not the other way around. And most of all: we live our values: integrity, open-mindedness, accountability, and passion. Every day. Our Company At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental, leasing, and maintenance. With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide. TCR International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.