Dispatch Supervisor

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a ­­­Dispatch Supervisor to join our Wrexham team! Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door. About the role: Are you a dynamic and driven leader ready to make a significant impact in a fast-paced, high-energy environment? At InPost, we are looking for an exceptional Warehouse Supervisor to join our team and help drive operational excellence in our parcel sortation operations. As a key member of the team, you will play a vital role in overseeing daily warehouse operations, optimising mechanical sortation processes, and leading a talented team towards achieving outstanding results. This is a fantastic opportunity to be part of a forward-thinking organisation that values innovation, continuous improvement, and operational excellence. If you are ready to take on an exciting and challenging leadership role, we want to hear from you! 📍 Location: : Rhosddu Ind. Est Main Road, Wrexham LL11 4YL 📅 Shift Pattern: Friday, Saturday, Sunday & Monday 🕒 Hours: 05:00am - 3:30pm (40hrs per week) 💰 Salary: £Competitive What you’ll be doing: Leading Operational Excellence: Take charge of overseeing and optimising the daily operations of the warehouse, ensuring seamless execution across all activities and departments. • Driving High Performance : Develop and implement strategies that drive performance improvements, reduce operational costs, and maximise efficiency. Monitor KPIs closely to identify opportunities for continuous improvement and success. • Mastering Warehouse Flow : Partner with the Operations Manager to ensure accurate sorting, processing, and dispatching of parcels, driving a smooth operational flow from start to finish. • Empowering Your Team : Lead, train, and inspire a high-performance warehouse team. Provide mentorship and guidance, fostering a positive and motivated work environment. • Collaborating Across Teams : Work closely with other departments to ensure effective communication and collaboration, ensuring smooth operations throughout the business. • Ensuring Consistency : Enforce adherence to Standard Operating Procedures (SOPs) to ensure operational consistency, efficiency, and quality at all times. • Prioritising Safety : Maintain a strong focus on health and safety, ensuring compliance with all regulations and creating a safe working environment for your team. • Managing the OLA Shift : Take full control of managing all aspects of the OLA shift, ensuring optimal productivity and performance. • Managing Driver Briefings : Oversee and control all aspects of driver pre- and de-briefings, ensuring clear communication and seamless operations. • Maintaining a Top-Tier Warehouse Environmen t: Ensure the warehouse remains clean, organised, and fully compliant with safety standards to create an efficient and professional environment. • Upholding Company Standards : Consistently adhere to and enforce company policies and procedures, ensuring the highest operational standards and integrity. • Weekend Engagement : Actively participate in weekend conference calls to stay aligned with key operational developments and share insights on performance and strategic priorities . What we need from you: Proven Leadership : Significant experience in a supervisory role, ideally within a parcel sortation or logistics warehouse, with a solid understanding of automated sortation systems and/ or non automated processes. Operational Expertise : Strong background in warehouse flow management and a proven ability to optimise processes and drive operational efficiency. Inspirational Leadership : Exceptional leadership and people management skills, with the ability to inspire and motivate a diverse team towards achieving ambitious goals. Strong Communicator : Excellent communication skills, with the ability to collaborate effectively across teams and departments to ensure smooth operations. Tech-Savvy : Proficient in warehouse management systems and relevant technology tools that enhance operational performance and efficiency. Thrives in High-Paced Environments : Ability to excel in a fast-moving, high-pressure environment while maintaining attention to detail and upholding the highest standards. Commitment to Excellence : A passion for continuous improvement, innovation, and a dedication to maintaining operational excellence. We love to reward our people for the great work they do: 🪴 Build a secure future with a competitive Pension Scheme 🌟 Peace of mind with Life Insurance 🚴 Stay active with our Cycle2Work scheme 🤝 Get the support you need with our Employee Assistance Program The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit. Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.