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GoodOaks Homecare
Care CoordinatorGoodOaks Homecare • England, United Kingdom
Care Coordinator

Care Coordinator

GoodOaks Homecare • England, United Kingdom
30+ days ago
Salary
£27,000.00 yearly
Job type
  • Full-time
Job description
Ready to take ownership of a service that values quality, organisation and teamwork? GoodOaks Homecare is an award-winning provider of high-quality home care, and we're looking for an experienced Care Coordinator to join our growing team. · This is a fantastic opportunity for someone who enjoys managing rotas, solving problems, building strong relationships, and making sure clients receive outstanding care every day. You will be a key part of a growing team delivering 180+ hours per week across Berkshire's most desirable areas. · We're looking for someone who can truly own the scheduling function, take pride in keeping the service running smoothly, and become a key part of our office team. · What You'll Be Doing · Full ownership of care staff rotas and scheduling · Building and maintaining recurring visit templates on ACP to ensure consistency and reduce weekly rota-building time. · Managing carer availability, absences, and emergency cover · Using ACP to coordinate and optimise care delivery (preferred) · Ensuring care visits are covered efficiently and consistently · Liaising with carers, clients, families, and healthcare professionals · Daily monitoring of visit completion, ensuring accurate bookings, allocations, cancellations and reconciled data for payroll processing · Owning the accuracy of visit data on ACP so that payroll and invoicing can be processed without delays or corrections · Helping to maintain compliance and service standards · Participating in the shared out-of-hours on-call rota · Supporting the wider office team with day-to-day operations · What We're Looking For · At least 2 years' experience in a coordination or scheduling role within domiciliary care · Strong rota management and scheduling experience · Experience using Access Care Planning (including People Planner) is essential · Monitoring the ACP live view throughout the day to track visit progress, identify late or missed visits, and intervene proactively · Excellent organisation and attention to detail · Calm and solutions-focused under pressure · Willingness to step in and deliver care visits in an emergency · Strong communication and relationship-building skills · Confident IT user and a superb phone manner to deal with carers and clients · DBS clearance (we will arrange an enhanced DBS check). · Full UK driving licence and access to a vehicle · Why Join GoodOaks? · £27,000 - £29,000 salary plus annual salary review · 20 days holiday plus Bank Holidays · Time off in lieu for additional hours worked · Blue Light Card discounts · Virtual GP service · Free annual flu jab · Paid DBS · Ongoing training and development · Genuine opportunities for career progression · Supportive leadership team that values your ideas and contribution Apply today and help us deliver exceptional care across Reading, Wokingham and Bracknell.
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Care Coordinator • England, United Kingdom

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