Sales Surveyor

Salary: £50,000 – £65,000+ per annum with uncapped commission (£30,000 – £40,000 base salary per annum, depending on experience) Role Type: Full-Time Location: North Shields Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll play an important and supportive part in our welcoming sales team, helping homeowners explore low‑carbon energy solutions that fit their needs. You’ll engage with inbound enquiries, thoughtfully follow up with interested customers, and help shape practical, well‑designed solutions that support comfort, efficiency, and sustainability. You’ll also contribute to maintaining strong compliance standards and building positive relationships that lead to new opportunities. Some familiarity with renewable technologies is helpful, but not essential . If you’re curious, motivated to learn, and interested in a purpose‑driven career, we’ll support you to develop hands‑on skills across heat pumps, solar PV, and battery systems. You’ll have opportunities to grow your technical confidence, learn heat‑loss calculation and system‑design skills, and build expertise in a rapidly growing sector. This role is well‑suited to people who enjoy helping customers, problem‑solving, learning new skills, and contributing to meaningful environmental progress . Key Responsibilities Customer Engagement: Respond warmly and professionally to inbound calls, emails, and online enquiries, guiding people through their options with clarity and care. Home Surveys: Carry out supportive and respectful home surveys to understand customer needs and gather information for accurate system design. Follow‑Up & Guidance: Stay in touch with customers to help them make informed decisions, addressing questions and ensuring their experience feels smooth and supported. Customer Care: Provide helpful, reassuring responses to queries to maintain high levels of trust and satisfaction. Solution Design: Prepare MCS‑compliant system designs for heat pumps. Experience is welcome but not required — full training is provided. Quality & Compliance: Ensure all sales activity aligns with MCS and consumer‑code standards. Relationship Building: Maintain positive relationships with existing customers, and identify opportunities to connect with developers, contractors, and partners. Organisation & Reporting: Keep CRM records up‑to‑date and help share insights that support team learning and improvement. Industry Participation: Represent Geowarmth at events and contribute to informative CPD sessions for partners. Team Collaboration: Share ideas, support colleagues, and contribute to continuous improvements across sales and operations. What We're Looking For: Customer‑Centric Sales Experience: Experience in a customer‑facing sales role — ideally in renewables or home‑improvement sectors — where listening, understanding needs, and providing guidance have been central. Comfort With CRM Tools: Able to use CRM systems to stay organised and manage follow‑ups effectively. Safety‑Aware: A responsible approach to safe working practices and regulatory requirements. Professional & Supportive Communication: Clear, considerate, and confident communication that creates a positive experience for customers. Self‑Motivated & Organised: Comfortable managing your own workload and adapting to different priorities. Collaborative Mindset: Enjoys working with others, sharing knowledge, and being part of a supportive team. Extra Credit: Industry Knowledge: An understanding of heat pumps, solar PV, and/or battery systems. Technical Skills: Experience preparing heat‑loss calculations or system designs. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Director of Sales (Hometree) to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director (IMS). Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance EV Salary Sacrifice Scheme Bonus Scheme* Company Mobile Phone & Laptop *Subject to T&Cs About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At Geowarmth, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.