Assistant Contracts Manager

Location: Thanet, Kent Salary/package: £33,084.73 per annum Contract type: Permanent Hours: Full time, 45 hours per week A full UK driving licence and full DBS check (provided by the Company) is required for this role. Join Landscape Services as an Assistant Contracts Manager and play a pivotal role in delivering high‑quality grounds maintenance services across a diverse and growing portfolio. This is an excellent opportunity for someone ready to take the next step in their career, combining hands‑on operational involvement with meaningful leadership responsibilities. Who we are Landscape Services , part of Commercial Services Group (CSG) is a specialist provider of outdoor maintenance and management services, offering expertise in grounds maintenance, arboriculture, horticulture, and landscaping. With over 80 years of combined experience in both public and private sectors, our mission is to deliver safe, reliable, and environmentally responsible solutions that support and sustain our clients’ green spaces. Why this role matters The Assistant Contracts Manager plays a vital role in ensuring the smooth delivery of high‑quality grounds maintenance services across a varied customer portfolio. The position supports both operational performance and staff wellbeing, helping to coordinate resources, maintain standards and uphold contractual commitments. By acting as a key link between teams, customers and management, the role is essential to the efficiency, safety and overall success of the service. What you’ll be doing Manage key administrative tasks, including depot and site inspections, ordering goods, and reporting incidents. Coordinate daily and weekly scheduling for operational teams, ensuring routes are followed and proposing efficient alternatives. Attend customer and site meetings with the Regional Contracts Manager and support the preparation of quotations for ad‑hoc works. Conduct safety inspections across sites, vehicles and equipment to help protect staff, customers and the public. Liaise with customers and operational teams to resolve issues and record progress within the CRM system. Maintain accurate records across multiple systems, including CRM, asset management and works management tools. Support the development and performance management of operational staff, including arranging training and monitoring KPIs. Assist with the preparation and delivery of internal events such as toolbox talks, stakeholder visits and supplier audits. Implement company health and safety policies, ensuring safe working practices and reporting incidents or near misses. What we’re looking for Previous experience and knowledge of grounds maintenance and soft landscaping. Strong leadership ability with clear supervisory skills. Proficient use of Microsoft Office Suite. Excellent interpersonal and communication skills, both verbal and written. A formal HSEQ qualification is desirable but not essential. A well organised individual in time management, prioritising and service delivery. What you’ll get in return Salary of £33,084.73 per annum. 25 days annual leave, plus your birthday off. Life assurance cover (4x salary). Pension scheme with 4% employer contribution. Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme. Volunteer days and access to a comprehensive wellbeing programme. Tailored learning and development support with real opportunities to progress. Why CSG? Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions. We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies. CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact. Inclusion & Accessibility We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.