Facilities Contract Manager

Olympia Events is more than an exhibition venue, conference centre and live-event space - it’s an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at https://olympia.co.uk/ The Role As our Facilities Contract Manager, you will play a key role in shaping safe, efficient, and high-performing spaces across Olympia Events. You will lead the delivery and development of our facilities management contract—driving compliance, maintenance standards, vendor performance, and effective space planning—to ensure our venues consistently support outstanding event experiences in a fast-paced, dynamic environment. You’ll be responsible for: Leading the performance of all facilities, cleaning, and waste contractors , ensuring consistently high standards of maintenance, presentation, cleanliness, efficient waste processes, and progress toward recycling targets. Driving statutory compliance and operational safety , overseeing contractor adherence to building regulations, risk assessments, emergency planning, and required inspections alongside Health & Safety partners. Shaping and delivering a future‑ready facilities strategy , collaborating with Legends Global Facilities and Estates Management to optimise venue infrastructure, support redevelopment plans, and lead space planning with the CAD designer. Managing suppliers, multi‑million‑pound budgets, and capital projects , including procurement, vendor negotiation, service performance, cost control, and end‑to‑end delivery of all facilities-related capex. Partnering across internal teams to support outstanding event delivery and sustainability goals , ensuring venue readiness, progressing energy‑saving and waste‑reduction initiatives, and serving as the primary point of contact for all facilities-related matters. You’ll Have: Proven facilities management experience in environments such as retail, hospitality, or hotels, supported by strong knowledge of building systems, health & safety regulations, and compliance standards. Relevant professional qualifications , including IOSH Managing Safely (essential), NEBOSH General Certificate (essential), and IWFM membership (essential) with IWFM Level 3 or above preferred. Strong leadership, project management, and organisational skills , with the ability to manage teams, deliver complex projects, and maintain exceptional attention to detail in fast‑paced environments. Robust financial, procurement, and communication capabilities , including experience of managing significant, large-scale budgets, supplier management, confident presentation skills, and the ability to build strong relationships at all levels. A proactive, adaptable, and trustworthy approach , able to work under pressure, provide clear guidance, maintain confidentiality, flex during event periods, and bring a positive, self‑starting attitude. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events’ sustainability programme - the ‘Grand Plan’. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.