Community Engagement Lead

Job Description

Location: Church Stretton, Ludlow, & surrounding Shropshire areas

Reporting to: Head of Business Development

Salary: Up to £30,000 per annum DOE

About Us

At Home Instead Newport, Market Drayton and Wellington, we are passionate about delivering high-quality, person-centred care that empowers older adults to live independently in their own homes. Our relationship-led approach is at the heart of everything we do, creating meaningful connections that truly change lives within the communities we serve.

The Role

We are looking for an enthusiastic and driven Community Engagement Lead to be the face of Home Instead within the local community. This is a dynamic and rewarding role that blends networking with a strong focus on growth, giving you the opportunity to make a real impact while building valuable local connections.

You will play a key role in expanding our presence across Newport and surrounding areas, developing partnerships and uncovering new opportunities to grow our care services through B2B networks and community connections.

Key Responsibilities

Community Networking

• Build and develop strong connections with local community groups, charities, healthcare professionals, and businesses
• Represent Home Instead at networking events, community activities, and local initiatives
• Proactively seek out new opportunities to grow our presence and strengthen community links

B2B Partnerships

• Build strong connections with key B2B stakeholders, including healthcare providers, local organisations, and referral partners
• Develop a reliable referral network that drives a steady flow of potential client enquiries
• Keep partnerships active and engaged to support long-term collaboration

Brand Awareness & Promotion

• Be a passionate brand ambassador, bringing Home Instead’s values and services to life in the community
• Support and deliver engaging local marketing campaigns and awareness initiatives
• Establish Memory Cafés and Wellbeing Hubs, and deliver community talks and events that engage, connect, and inspire local audiences.

Growth & Enquiries

• Drive the delivery of the business plan for the financial year, supporting growth through community networking, B2B relationships, and increased client enquiries.
• Generate potential new enquiries through proactive networking and outreach activity
• Monitor and report on outreach activity and its contribution to growth

Community Presence

• Be the friendly and recognisable face of the Home Instead across Newport, Market Drayton, Wellington, and surrounding areas
• Represent Home Instead with professionalism, warmth, and confidence

Support and facilitate awareness initiatives that reflect our values and community spiri

Qualifications

About You

• A confident and outgoing communicator who thrives on building connections
• Experience in B2B environments, sales, community networking, or similar roles
• Commercially aware, with a natural ability to spot opportunities for growth
• Passionate about making a genuine difference in the lives of older people
• Self-motivated, organised, and driven to achieve results
• Full UK driving licence and access to a vehicle

Additional Information

What We Offer

• This is a community-based role, with the majority of your time spent out and about in the local area building relationships and representing Home Instead. There is also flexibility for hybrid working to support planning and administrative tasks.
• A truly rewarding role where you can make a visible impact in your community
• A supportive, values-led team environment where your ideas are valued
• Opportunities for personal development and career progression
• The chance to be part of a business that is genuinely changing the face of ageing

Ready to join us?
Apply today or contact our recruiter Ashley on 01952 581 112 or for an informal chat.

Help us build something special in South Shropshire.