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Recruiting Solutions Operations LeadGradBay • London Area, United Kingdom, United Kingdom
Recruiting Solutions Operations Lead

Recruiting Solutions Operations Lead

GradBay • London Area, United Kingdom, United Kingdom
10 days ago
Salary
£9.00 hourly
Job type
  • Full-time
  • Temporary
Job description

Recruiting Solutions Operations Lead - FTC - 9months


Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent.


Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work.


The Opportunity


They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike.


You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high.


Key Responsibilities


Resource Planning & Operational Efficiency

  • Ensure appropriate allocation of associates and flexible resources across client projects
  • Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery
  • Partner with delivery teams to forecast demand and proactively plan for peak periods
  • Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access
  • Use resource tracking tools and data insights to inform planning decisions


Supplier & Budget Management

  • Oversee procurement of third-party attraction and advertising channels
  • Ensure purchasing remains cost-effective and within agreed budgets
  • Maintain accurate purchase order processes and tracking


Billing & Commercial Accuracy

  • Ensure client invoicing is raised accurately and promptly
  • Reconcile delivery activity against contracted services and third-party spend


Team Leadership & Development

  • Provide guidance and coaching to operational and client-facing teams
  • Support performance against KPIs and service standards
  • Foster a collaborative, accountable, and high-performing team culture


Client Experience & Platform Delivery

  • Oversee first-line support for the candidate management platform
  • Ensure issues are resolved quickly and communication is proactive
  • Support successful platform implementations in partnership with technical teams
  • Maintain strong, trusted relationships with clients


About You


They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments.


You will demonstrate:

  • A track record of driving operational performance and process improvement
  • Strong relationship management skills and commercial awareness
  • Confidence in leading teams and developing talent
  • Excellent written and verbal communication skills
  • A proactive, solution-oriented mindset
  • Strong organisational skills and the ability to manage multiple priorities
  • Adaptability and confidence working with systems and data


Experience within early careers recruitment or campus hiring environments is highly advantageous.


Role Details


  • 9-month fixed-term contract
  • Full-time (37.5 hours per week, Monday to Friday)
  • Standard probationary period applies
  • Pre-employment screening conducted in line with company policy


Please click apply now to find out more!

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Recruiting Solutions Operations Lead • London Area, United Kingdom, United Kingdom

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