Role: Customer Service Team Manager
Location: Hemel Hempstead, Hybrid working
Salary: £33,780 + Benefits
Hours: 35 hours per week Mon-Fri
Contract: Full-time, Permanent
About the Role
We’re looking for an enthusiastic and experienced Customer Service Team Manager to join our clients growing contact centre team. This role requires previous contact centre leadership experience.
In this role, you’ll be responsible for leading a group of customer service Advisors, ensuring they deliver outstanding support to our customers every day. You’ll act as a mentor, motivator, and problem-solver, helping the team achieve targets while maintaining a positive and collaborative environment.
Key Responsibilities of this Customer Service Team Manager:
About You
We’re looking for an experienced contact centre Customer Service Team Manager who is:
What We Offer for this Customer Service Team Manager role:
Please follow the link to apply for this Customer Service Team Manager role based in Hemel Hempstead.
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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Customer Service Team Manager • Hemel Hempstead, England, United Kingdom
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