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Connect2Luton
Housing OfficerConnect2Luton • Luton, ENG, GB
No longer accepting applications
Housing Officer

Housing Officer

Connect2Luton • Luton, ENG, GB
30+ days ago
Job type
  • Temporary
Job description

Job Description

Connect2Luton are excited to recruit a Housing Officer on behalf of Luton Borough Council.

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  • Someone with Tenancy Sustainment experience.
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  • Conduct periodic check‑ins (e.g. 3 and 6 months) with clients who have already been supported to move into Private Rented Sector accommodation
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  • Reinforcing client skills learned during initial support
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  • Encouraging clients with self‑management of tenancy while remaining accessible
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  • Reducing client's long‑term dependency on services
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  • Check-in with landlord/agents to review rent account, tenancy conduct, and wellbeing
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  • Early identification of emerging risks of homelessness
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  • Prevents recurrence of homelessness
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  • Reduces repeat presentations for homelessness assistance
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  • Demonstrates reasonable and proactive steps to prevent homelessness
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  • Continued engagement with tenants who remain at risk despite earlier intervention
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  • Undertake prompt action if arrears, ASB, or vulnerabilities emerge/re‑emerge
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  • Ensure agreed actions remain sustainable
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  • Revisiting and adjusting tenancy management steps where circumstances change
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  • Addressing issues early before notices, enforcement, or abandonment occurs
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  • Providing mediation, budgeting refreshers, or referrals as required
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  • Knowledge and experience of assisting clients with benefits and budgeting
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  • Working knowledge of the Renter's Rights Act 2026, Housing Act 1996 and other related legislation
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  • Full clean driving licence
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  • Ability to work in Luton 4-5 days per week
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  • Visiting clients in their homes
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  • DBS check
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About Us

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Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

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Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

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We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

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Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

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Housing Officer • Luton, ENG, GB

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