BEMS Senior Engineer

Better places, thriving communities.

We are looking for an experienced Senior BMS Engineer who has a dynamic and flexible approach to working with clients. This person needs to have excellent communication skills and enjoy working as part of a team, supporting junior engineers and the office delivery function.

As a Senior BMS Engineer (Service and Commissioning) you need to have a flare and passion for the BMS industry. Your responsibilities will include but not limited to maintaining and servicing existing BMS systems, identifying and rectifying any faults or irregularities and ensuring all remedial and small projects are delivered successfully on time to specification, with the intention of always exceeding the client's expectations.

You will be required to offer clients opportunities for any upgrades or improvements to the control systems, delivering a fantastic and professional service to both new and existing clients.

This position requires substantial proactive field-based customer facing activity, focusing on quality, customer relationships and service delivery.

The Ideal candidate with have a strong, long-standing experience with Trend Control Products, with working experience on the current product range and pre-IQ4 series devices. AX and N4 Tridium Experience would be an advantage, ideally with Niagra 4 competency.

The role reports directly into the BEMS Service Manager and will be covering customer sites within the Healthcare, Leisure, Stadia and Education sectors.

This role has the opportunity for progression into engineering supervision and management. With the intention that the successful candidate will be looking to adapt and move into a supervisory level to allow for the growth and development of our business delivery model and support the BEMS Service Manager with delivering customer service excellence.

Key Reponsibilities

• Attend customer sites to investigate and rectify faulty control systems, including field wiring, electrical control panels, GUI's and BMS controllers.
• Carry out control panel modifications and installations as required.
• Undertake service and maintenance of control systems on customer sites following detailed service schedules.
• Conduct surveys on customer sites to provide quotations for additional works.
• Attend sites as required to carry out Small Works Projects or Remedial Works.
• Provide the customer with written reports detailing works carried out and highlight and detail any further works required to rectify faulty equipment.
• Develop excellent customer relationships to consistently improve the service and contribute to their understanding of the equipment.
• Ensure that the Company's Quality standard and other compliance standards are continually maintained and adhered to.
• Supporting engineers with technical assistance and technical development.
• Liaising closely with the Service Manager to deliver the expectations of our customers.
• To advise clients on potential improvements, future proofing and recommendations for their system.
• To provide and deliver supporting information and management discipline.

About You

You will be a highly skilled, commercially aware individual who is committed to producing a high standard of work. You will be passionate about consistently delivering an excellent customer experience. You will need a flexible approach to your work and be adaptable in new ways of working to have a ‘can do' attitude, whilst always providing excellent customer care skills as well as taking pride in the quality of your work at all times.

• Strong engineering background with a minimum of 5 years as a BEMS Service Engineer.
• Solid experience of TREND hardware, networks and or Tridium control platforms.
• C & G level 2 upwards or equivalent Electrical qualifications.
• Able to demonstrate strong diagnostic skills on control problems.
• Must have an excellent mechanical plant knowledge.
• Happy to work within a team but also have a proactive approach working alone and managing your own time.
• Have a keen interest in the integration of different systems.
• Must have a full clean driving license.
• Have an interest in energy management.
• Excellent interpersonal skills, to motivate and influence at all levels.
• The confidence to contribute, advise and challenge the status quo.
• The ability to work effectively under pressure to tight deadlines.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Able to support and provide guidance as a mentor to junior staff members and apprentices.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .