Associate Director - Project Controls & Performance

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across infrastructure, defence, energy and natural resources and real estate, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website:

Job Description

Joining the Programme Advisory team will give you exciting opportunities to directly support world renowned clients, develop and enhance your consulting skills, shape your career, and directly contribute to the team’s exciting growth. The Controls & Performance Programme Advisory team specialises in supplying strategic advice to projects and programmes covering strategy, set-up and optimisation of specific controls & performance functions or project/programme/portfolio management offices (PMOs). Our diverse and growing team of experts have an inclusive culture, bringing innovative thinking to some of the world’s most complex projects and programmes. We are stronger together and work well to collaboratively deliver tangible outcomes for our clients.

The Opportunity

We are seeking to recruit enthusiastic, talented, and proactive individuals who are passionate about delivering tangible outcomes for clients and supporting the delivery of complex projects and programmes. The ideal candidate will have experience of Project Controls/Major Project and Programme Management.

Responsibilities

• Lead in the assessment of each client environment and current challenges and work with clients to develop and implement our structured approach to discover, design and deliver a solution that is fit for purpose and enables the client to achieve the benefits and outcomes desired.
• Lead in the analysis, definition and documentation of findings and recommendations reports across various stages of the client engagement.
• Lead the delivery of workshops in a mix of virtual and face-to-face environments with client representatives.
• Work within diverse and multi-disciplinary teams representing Turner & Townsend at both client sites and virtually.
• Deploy established methodologies, processes, tools, and systems, tailoring these to suit specific circumstances.
• Contribute to your own continuous improvement and development, working independently on client commissions and internal initiatives to enable your growth and development.
• Drive key activities within the Programme Advisory team including internal development of transformation products and approaches.
• Lead on business generation activities such as bids, proposals, etc and work closely alongside Senior Management and the wider Turner & Townsend team.
• Actively engage in marketing and social media campaigns (employee advocacy) where appropriate.
• Provide line management and development of direct reports as appropriate.

Expected Behaviours and Ways of Working :

• Able to proactively identify and resolve client’s issues, identifying and communicating lessons learned.
• Able to build strong, professional client relationships, challenging behaviors when appropriate.
• Able to expresses ideas and self with clarity, sticking to the key points.
• Able to listen effectively to understand wider issues and the impact on self and others.
• Show clear determination to achieve goals that have been set.
• Able to remain resilient despite obstacles, disappointments, or challenges at work.
• Take personal responsibility to complete actions and resolve issues.
• Encourage active participation and positive contribution from all.
• Work with others, both internally and externally, to achieve project and/or business goals.
• Able to analyse information quickly and efficiently.
• Ability to deploy available technology – including AI and Machine Learning – in an appropriate way to provide added value to client commissions and internal initiatives.

Skills :

• Strong understanding of fundamental project controls principles including planning and organisation, discipline, consistency, reporting and communication, risk management.
• Strong leadership including situational awareness, adaptability and working under pressure.
• Excellent analytical, problem solving and critical thinking skills.
• Strong interpersonal and communication skills.
• Good presentation skills.
• High attention to detail.
• Team player.
• Passionate and energetic, committed to continuous learning.

Qualifications

• Experience in the Defence Sector
• Experienced professional (3-5 years’ experience in Project Controls) with relevant experience (Master’s degree or equivalent experience desirable).
• Experience of working on major capital projects/programmes covering one or more roles within the PMO/controls & performance environment (schedule, cost, risk, change or performance reporting) in the infrastructure sector (including defence, nuclear, rail, airport, highways, utitiles) or similar.
• Familiarity with capability/maturity assessments across the capital delivery businesses, PMO, controls & performance or a specific function.
• Familiarity with supporting the development of controls & performance integrated processes and digital solutions used to create a ‘one version of the truth’ and enable client leadership teams to make informed decision making based on actionable intelligence.
• Experience with writing/presenting reports and ability to navigate through complex stakeholder environments and engage (as required) with C-suite level, executive client teams.
• Computer literacy in Office 365 applications, diagramming tools such as Visio, online whiteboarding tools such as Miro, team collaboration tools such as Slack, Microsoft Teams or specialist controls & performance software tools such as Oracle Primavera, PRISM, Power BI or similar.

Additional Information

Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.

We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.

If this sounds like a challenge you’d like to hear more about, please submit an application for our recruitment team to review.

Please find out more about us at

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.