Facilities Coordinator

Better places, thriving communities.

Join Mitie – the future of high performing places.

ROLE: Facilities Coordinator
HOURS: 40 hours per week, Monday to Friday. 8am – 5pm
LOCATION: Derby

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Coordinator who is responsible for supporting the safe, efficient, and compliant operation of a building by consistently following all Group and company policies and procedures. The role involves promptly reporting any deficiencies in equipment, systems, or service delivery that could affect health, safety, or the environment, and ensuring that all work equipment and personal protective equipment are used correctly and in line with training. A key part of the role is maintaining a safe workplace by raising any health and safety concerns within the building to the line manager and identifying and communicating any training needs required to perform the role effectively.

Role Responsibilities:

• Be the first point of contact at the reception desk whilst always maintaining a professional and helpful attitude.
• Report building faults to Mitie Helpdesk and record on the Tracker.
• Book meeting rooms for our clients.
• Create/replace/cancel access passes
• Full walk around of the building at various times of the day to report any building faults, check cleanliness of site and restock consumables

Required Qualifications: applicants must meet the below defined requirements for the role.

• Experience within a customer service/front of house background.
• Customer focussed and able to build relationships with our clients and the Mitie team at all levels.
• Strong communication skills (both written and verbal).
• To be able to work individually or within a team.
• IOSH certificate or willing to undertake a course (required).
• 1st aid qualification or willing to undertake a course (required).

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at .